7104-l1 Desktop Engineer
1 day ago
**Location**
- Singapore, Central Singapore**Job Type**
- Permanent**Salary**
- $2,000 - $3,000 Per Month**Date Posted**
- 12 hours agoAdditional Details
**Job ID**
- 56340**Job Views**
- 23Roles & Responsibilities
**North-East-Singapore**
**Attractive Salary Package**
**Company Benefits & Incentives**
**Career Progression Opportunities**
**Key Responsibilities**:
- Desktop/ End-users/ Helpdesk support and bring technical issues (raised by customers) to a timely closure
- Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break-fixed instructions, support routing and escalation to L2 level
- Taking ownership of customer issues reported and tracking them through resolution
- Responding in a timely manner to service issues and requests
- Liaise with third party vendors to coordinate client issues on specific services.
- Liaise with product manufacturers for problem escalation and resolution.
- Support company for project implementation activities.
Tags
7104
l1
desktop
engineer
end
user
support
troubleshoot
windows
5
days
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