Helpdesk Support Specialist
1 week ago
2 years exp
**Roles & Responsibilities**
**The job scope includes**:
- Provide Level 1 troubleshooting and support to users.
- Track and manage closure for all feedbacks/queries and ensure proper closure.
- Assist in data cleansing, upload and verifications in based on instructions/uploading templates.
- Administer the returns from agencies for all exercises, ensure all returns are received in a timely manner, and collate and tabulate all returns based on requirements.
- Assist on trainings/briefings to users.
- Administer the access control review activities and ensure all agencies review the access in a timely manner and collate updates for reporting.
- Other ad-hoc duties as assigned.
**Requirements**:
- Nitec, Diploma or Degree in Information Technology.
- Minimum of 2 years of Level 1 Helpdesk Support experience in ICT Industry
- Hands-on experience with ServiceNow and Excel
- Strong oral and written communication skills.
- Good analytical, organisation and planning skills
- A team player who is able to work independently.EA License Number: 10C3636
EA Personnel Name: Shagufta Chadha
EA Personnel Registration Number: R2090865
nSearch Global Pte Ltd
nSearch is Asia-Pacific's leading staffing company that provides a range of Permanent and Professional manpower solutions.
-
Helpdesk Support Specialist
2 days ago
Singapore ERP21 Pte Ltd Full timeFull Time - Post Date: October 4, 2021 18350 As a Helpdesk Support Specialist, you will get to: - Monitor and observe system alerts or out of the normal system behaviours. - Perform consolidation of records for reporting for monitoring, analytics or audit purposes. - Perform post change system health checks to verify that the changes didn’t caused...
-
Executive, Helpdesk Specialist
2 weeks ago
Singapore Income Insurance Limited Full timeAs an Orange Force Helpdesk Specialist, you will be responsible for ensuring that our Command Centre remains an efficient call advisory centre and manage accident reporting appointments for our customers. Your role is pivotal in upholding our values for customer centricity. You will provide our customers with pleasant experiences, patiently attending to them...
-
IT Helpdesk Support
5 days ago
Singapore People Profilers Full timeGlobal role, will be required some OT (will be compensated by OT pay or time off in lieu)As part of the Technical Helpdesk Team, you will provide in-house Helpdesk and Technical support to end users. You will also be involved in the installation, cabling and set-up of workstations, PCs and printers. Responsibilities Provide in-house helpdesk and technical...
-
IT Helpdesk Support
6 days ago
Singapore People Profilers Pte Ltd Full timeJob Details Location: Town, MNC Work week: 5 days, 9am to 6pm Salary: up to $4,000Global role, OT required: will be compensated by OT pay or time off in lieu Overview As part of the Technical Helpdesk Team, you will provide in-house Helpdesk and Technical support to end users. You will also be involved in the installation, cabling and set-up of workstations,...
-
IT Helpdesk Support
1 week ago
Singapore PEOPLE PROFILERS PTE. LTD. Full timeLocation: Town, MNC • 5 days work week, 9am to 6pm • Salary: up to $4,000 • Global role, will be required some OT (will be compensated by OT pay or time off in lieu) As part of the Technical Helpdesk Team, you will provide in-house Helpdesk and Technical support to end users. You will also be involved in the installation, cabling and set-up of...
-
Helpdesk Support
7 hours ago
Singapore J P INFOTEC PTE. LTD. Full time**HelpDesk Support** - Perform basic Level 1 IT support and escalate issues related to systems, hardware or software issues to level 2 support when required. - Deliver personalized service over the telephone or digital platforms such as live chat to internal users on IT enquiries in an efficient manner - Ability to understand internal users needs and provide...
-
Orange Force Helpdesk Specialist
2 weeks ago
Singapore Income Insurance Limited Full timeAs an Orange Force Helpdesk Specialist, you will be responsible for ensuring that our Command Centre remains an efficient call advisory centre and manage accident reporting appointments for our customers. Your role is pivotal in upholding our values for customer centricity. You will provide our customers with pleasant experiences, patiently attending to them...
-
IT Helpdesk Support
8 hours ago
Singapore WSH Experts Pte Ltd Full timeJob Description & Requirements a) Incident and Problem Management: (i) Application Support - Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRiQ Ticketing, etc. - Making support request to issues related to Microsoft Office 365 platform. - Microsoft Office Apps Issues, e.g. OneDrive access issues, etc. - Escalation to L2...
-
IT Helpdesk Specialist
7 hours ago
Singapore EVANTAGE TECHNOLOGY PTE. LTD. Full timeAs an IT Helpdesk Specialist, you will be acting as the “voice” of the company to deliver quality support and service to our client by troubleshooting and resolving their issues, and proactively understand and anticipate issues and requirements, ensure appropriate communication with the clients, and thus building good rapport with them. **Key...
-
IT Helpdesk Support Jobs in Singapore
1 week ago
Singapore Newspaper WordPress Full timeIT Helpdesk Support Jobs in Singapore – Join the Tech Team at Singtel IT Helpdesk Support Jobs in Singapore. Singapore is one of Asia's leading technology hubs, and companies across the country require skilled IT support to keep their systems running smoothly. Among the top employers in the tech sector is Singtel, Singapore's largest telecommunications...