
L1 - IT Support
2 days ago
**L1 ROLE & RESPONSIBILITIES**
b) Basic Troubleshooting: Diagnose and resolve common IT issues such as password resets, software installations, network connectivity and end-user computing (EUC) problems.
c) Escalation: Escalate complex issues to higher-level support teams (L2, management and/or vendor(s)) when necessary.
d) Customer Service: Ensure a positive user experience for staff and guests by maintaining a professional and helpful demeanor.
Job Location: 490 Lorong 6 Toa Payoh, 05-10, Lobby 1 Biz Three Lift, HDB Hub
Client : HNF Singapore
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Desktop support
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L1 Support Engineer
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L1 Support Engineer
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L1 Support Engineer
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L1 Helpdesk Support
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L1 PRODUCTION SUPPORT
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L1 Production Support
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L1 Production Support
2 weeks ago
Singapore Unison Group Full time $104,000 - $130,878 per yearWe are seeking an L1 Production Support Analyst with strong Unix and SQL skills to provide first-level monitoring, troubleshooting, and support for critical applications. The ideal candidate should have a basic understanding of IT production environments and be willing to work in a shift-based support model.Responsibilities Monitor application alerts, jobs,...
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L1 Production Support
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