L1 Helpdesk Support

Responsibilities Perform L1 Helpdesk Support work consisting of the following scope of work Monitor/reply email/phone, log tickets and manage L1 helpdesk. Perform L1 investigation for problem report and provide resolution. Route to L2 or other parties for issues that cannot be resolved by L1. Coordinate with L2 and other teams for resolution. Prepare and...

Job Description This is a Work from Home Job, Please do also state which country you are and will be at, including timezone. To provide timely first-level support and ensure efficient handling of IT-related enquiries through WhatsApp and email. We are looking for a solution-focused desktop support specialist to provide our clients systematic support. The...

IT Helpdesk Support Jobs in Singapore – Join the Tech Team at Singtel IT Helpdesk Support Jobs in Singapore. Singapore is one of Asia's leading technology hubs, and companies across the country require skilled IT support to keep their systems running smoothly. Among the top employers in the tech sector is Singtel, Singapore’s largest telecommunications...

Job DescriptionThis is a Work from Home Job, Please do also state which country you are and will be at, including timezone.To provide timely first-level support and ensure efficient handling of IT-related enquiries through WhatsApp and email. We are looking for a solution-focused desktop support specialist to provide our clients systematic support. The...

**BOUT THE COMPANY** Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From deployment of one person to formation of whole IT teams, Zenith Infotech has helped clients with...

**Role Responsibilities**: - Monitor mailbox for incoming support requests and inquiries. - Perform simple triage of support tickets, categorizing and prioritizing them based on urgency and impact. - Perform verification checks after deployment of fixes or updates to ensure successful resolution of reported issues. - Monitor and observe system alerts or out...

Full Time - Post Date: October 4, 2021 18350 As a Helpdesk Support Specialist, you will get to: - Monitor and observe system alerts or out of the normal system behaviours. - Perform consolidation of records for reporting for monitoring, analytics or audit purposes. - Perform post change system health checks to verify that the changes didn’t caused...

Industry/ Organization Type: IT / Software - Position Title**:Desktop Support Engineer (L1 / L2)**: - Working Location: West (Jurong / Tuas) - Working Hours: 5 days (Monday to Friday, 8 AM - 5 PM) - Salary Package**:Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance**: - Duration: Permanent Role **Key Responsibilities** - Provide first/second...

Join to apply for the Desktop Support (L1)role at Michael Page . The opportunity to work in a professional and supportive environment. A chance to enhance your skills and knowledge in the technology sector. About Our Client Our esteemed client is a wholly owned subsidiary of a global asset management group, specialising in macroeconomic and fixed-income...

**Responsibilities: ** - Demonstrate excellent communication skills, both written and spoken - Receives and responds to customer problems, issues, and requests. - Ensure all incidents and service requests are successfully and accurately identified, categorized, prioritized, diagnosed and managed in the Service Desk IT Service Management Tool - Escalate and...