L1 Production Support

6 days ago

Singapore U3 InfoTech Pte Ltd Full time $36,000 - $54,000 per year

Position Details:

Company : U3 Infotech (Payroll)

Role : L1 Production Support

Position : Contract

Duration : 12+ Months (Extendable OR Renewable)

Location : Singapore

Job Description:

  • Provide L1 production support for 24x7 on corporate internet banking / CDN / monitoring system related applications.
  • To coordinate and support infrastructure maintenance activities
  • To manage implementations of new application releases; adhering to the best practices of the release management process.
  • To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
  • To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
  • To enhance existing support process to maintain/improve service level & quality.

Qualifications:

  • Good experience in IT production support, preferably in banking or financial services.
  • Basic understanding of payment systems, transaction flows, and banking operations is highly desirable.
  • Familiarity with ticketing tools and monitoring tools.
  • Good problem-solving skills and ability to work under pressure in a fast-paced environment.
  • Strong communication skills with the ability to liaise effectively across teams.
  • Knowledge incident management processes is a plus.

Kindly attach your updated resume to apply for the above position OR some references if some of your friends or colleague are looking for job change.

Company Overview:

U3 InfoTech Pte Ltd is an end-to-end IT solution provider since 2002. Our credentials cover full life cycle implementation projects, business process outsourcing (BPO), project management, system upgrades, application enhancement, system development and support. U3 Infotech is rapidly growing to establish itself as a professional services and business-consulting provider, working with few of the biggest named customers across various industry segments as Insurance, Banking, Manufacturing and Shipping.

Cheers Stay Safe & Healthy.

Raghunath

Senior Recruitment Consultant

Talent Acquisition Team

Singapore | Australia | Malaysia | Thailand | Vietnam | India | Philippines| Hong Kong

Singapore

Mobile:

Email:

133 Cecil Street, Keck Seng Tower, #14-3, Singapore 069535

Job Types: Full-time, Contract

Contract length: 12 months

Pay: $3, $3,900.00 per month

Benefits:

  • Health insurance

Work Location: In person

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