L1 Production Support

2 weeks ago

Singapore U3 InfoTech Pte Ltd Full time $36,000 - $54,000 per year

Position Details:

Company : U3 Infotech (Payroll)

Role : L1 Production Support

Position : Contract

Duration : 12+ Months (Extendable OR Renewable)

Location : Singapore

Job Description:

  • Provide L1 production support for 24x7 on corporate internet banking / CDN / monitoring system related applications.
  • To coordinate and support infrastructure maintenance activities
  • To manage implementations of new application releases; adhering to the best practices of the release management process.
  • To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
  • To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
  • To enhance existing support process to maintain/improve service level & quality.

Qualifications:

  • Good experience in IT production support, preferably in banking or financial services.
  • Basic understanding of payment systems, transaction flows, and banking operations is highly desirable.
  • Familiarity with ticketing tools and monitoring tools.
  • Good problem-solving skills and ability to work under pressure in a fast-paced environment.
  • Strong communication skills with the ability to liaise effectively across teams.
  • Knowledge incident management processes is a plus.

Kindly attach your updated resume to apply for the above position OR some references if some of your friends or colleague are looking for job change.

Company Overview:

U3 InfoTech Pte Ltd is an end-to-end IT solution provider since 2002. Our credentials cover full life cycle implementation projects, business process outsourcing (BPO), project management, system upgrades, application enhancement, system development and support. U3 Infotech is rapidly growing to establish itself as a professional services and business-consulting provider, working with few of the biggest named customers across various industry segments as Insurance, Banking, Manufacturing and Shipping.

Cheers Stay Safe & Healthy.

Raghunath

Senior Recruitment Consultant

Talent Acquisition Team

Singapore | Australia | Malaysia | Thailand | Vietnam | India | Philippines| Hong Kong

Singapore

Mobile:

Email:

133 Cecil Street, Keck Seng Tower, #14-3, Singapore 069535

Job Types: Full-time, Contract

Contract length: 12 months

Pay: $3, $3,900.00 per month

Benefits:

  • Health insurance

Work Location: In person

  • Java Production Support

    1 week ago

    Singapore Power IT Services Full time

    Greetings!!! We are hiring for **Java Production Support(L1 Support) role** with leading MNC in **Singapore.** **Job Description**: - Should have **4 to 6 years of experience in Java, Oracle, Spring Boot microservices**: - Must have **Proficiency Level of E2**: - Strong knowledge in Java, Soap web services, Spring Boot and Microservices - Good knowledge...

  • L1 PRODUCTION SUPPORT

    4 hours ago

    Singapore QUESSCORP SINGAPORE PTE. LTD. Full time

    Provide L1 production support on corporate internet banking / CDN / monitoring system related applications. To coordinate and support infrastructure maintenance activities To manage implementations of new application releases; adhering to the best practices of the release management process. To work with various partners such as Peer Application Teams,...

  • L1 Helpdesk Support

    6 days ago

    Singapore AvePoint Full time

    **Beyond Secure.** **L1 Helpdesk Support**: **Location**: Singapore **Employment Type**: Full-Time **Start Date**: As soon as possible Are you someone who enjoys helping others and resolving basic IT issues? We are looking for a reliable and customer-oriented individual to join our team as an L1 Helpdesk Support. This role is ideal for someone with a...

  • L1 Technical Support

    6 days ago

    Singapore ZENITH INFOTECH (S) PTE LTD. Full time

    Presently we have a Job Opening for a L1 Technical Support position - Provide initial troubleshooting and support for incidents. - Escalate incidents that cannot be resolved by the service desk to the appropriate L2 support team and monitor progress.

  • L1 Production Support Engineer for Visionplus in Singapore

    2 weeks ago

    Singapore Mindmap Full time

    Description Role Summary The L1 Production Support Engineer for VisionPLUS 10 (Flex) at the client is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS 10 modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations. Key Responsibilities (Flex). Perform...

  • L1 Helpdesk Support

    1 week ago

    Singapore AvePoint Full time

    Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data...

  • L1 IT Support Engineer

    2 weeks ago

    Singapore SSquad Global Full time

    **Job Opening: L1 IT Support Engineer - Onsite (Woodlands, Singapore)** **Location**: Woodlands Office, Singapore **Employment Type**: Full-time (Payroll: Ssquad Deployed to client ) 1 yrs Renewable Contract **Support Hours**: Office Hours (8:00 AM - 5:00 PM) **Support Level**: Level 1 (L1) **Language Requirement**: English **Role Overview**: **Key...

  • L1 Helpdesk Support

    1 week ago

    Singapore Avepoint Full time

    Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data...

  • L1 and L2 Support

    1 week ago

    Singapore TechBridge Market Full time

    **Job Information**: Workplace - On-SiteIndustry - IT ServicesCity - SingaporeState/Province - No valueCountry - SingaporeZip/Postal Code - 000000- If you are passionate about playing a key role in the success of a purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge, we want to hear from...

  • L1 (It) Support Engineer (109)

    1 day ago

    Singapore IT CONSULTANCY & SERVICES PTE LTD Full time

    **Requirement** - Experience in Application Monitoring Experience, Batch operation support experience - Familiar with some of the platforms, such as Windows, Linux, Unix, Cloud Platform (AWS), database and middleware **Responsibilities** - Provide L1 operation support for in-scope systems - Attending to system alerts and follow SOP to resolve and escalate...