Helpdesk Support Technician

2 days ago


Singapore Xcellink Pte Ltd Full time

Our client is globally known as an Information Technology company. They are expanding and looking for Helpdesk Support Technician.

Main job duties as a Helpdesk Support Technician includes but not limited to the following:

- Providing technical assistance to end users
- Troubleshooting and resolving issues with hardware, software, and systems
- Maintaining documentation of support activities
- Assisting with the maintenance and upgrade of computer systems
- Managing the ticketing system, including assigning tickets to technicians, prioritizing and routing requests, and providing updates to users

**Requirements**:

- Prior experience in a help desk or technical support role
- Strong communication and problem-solving skills
- Knowledge of common computer systems and technologies

**Benefits**:
Monday - Friday (9am - 6pm)
Office hour work
Central location


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