Operations Executive

1 week ago

Novena, Singapore Mind Stretcher Full time

**BE INSPIRED & INSPIRE OTHERS**
**Join US**

**Job Overview**:
**Key Responsibilities**:

- **Stakeholder Management**:

- Build and maintain relationships with key internal and external stakeholders.
- **Teacher Management**:

- Coordinate the on boarding, and management of teachers.
- Support teachers with operational needs, ensuring they have the resources necessary to deliver high-quality education.
- Monitor teacher performance and provide feedback to drive continuous improvement.
- **Customer Service Management**:

- Assist in managing the customer service team, handling escalations, and ensuring a high level of customer satisfaction through effective process management.
- **Operations Management**:

- Manage daily operations to ensure smooth workflow and efficiency.
- Coordinate resources and activities to meet operational deadlines and objectives.
- Address operational challenges and implement solutions to optimize processes.
- **Workflows & SOP Documentation**:

- Develop and maintain Standard Operating Procedures (SOPs) to ensure consistency and operational excellence.
- Regularly review and update SOPs to reflect process improvements and new practices.
- Ensure adherence to documented workflows and processes across the organization.
- **Marketing Support**:

- Collaborate with the marketing team to support campaigns that promote the organization’s offerings.
- Assist in executing marketing strategies to increase visibility and engagement.
- Track and report on the effectiveness of marketing activities and campaigns.

**Qualifications**:

- Diploma in Education, Customer Service, Operations Management, or a related field.
- Customer service skills are required.
- Interest in public speaking and teaching is a plus
- 2+ years of experience in operations, project management, or a related role.
- Strong organisational and problem-solving skills.
- Experience in managing stakeholders and teams, particularly in an educational or service-based environment.
- Excellent written and verbal communication skills.
- Proficient in developing and maintaining workflows and SOPs.
- Able to work in fast-paced, dynamic environment.

**Why Join Us?**
- Be part of a visionary team leading the future of education.
- Enjoy a collaborative and supportive work environment.
- Engage in rewarding work that makes a real difference.
- Benefit from professional growth and development opportunities.
- Competitive salary and benefits package.

**MS Family Perks**:

- Exciting staff perks and privileges.
- Comprehensive medical and flexi benefits
- Ongoing training and on-the-job learning.
- Career progression paths and competitive salary structures.
- Engaging company-wide social events.
- The incredible satisfaction of seeing your work make a tangible impact on the business

**Ready to Make a Difference?**

We are excited to hear from you and welcome you to our team of difference-makers If you are shortlisted, you will most definitely be hearing from us shortly.

  • Operations Executive

    1 week ago

    Novena, Singapore DT Global Freight (Singapore) Pte Ltd Full time

    **Company description** A global freight forwarding company in Singapore offering logistics solutions to local customers and worldwide partners. Job Title : Operations Executive **Job description** Experience : Not less than 2 years experience on handling Airfreight/Seafreight import & export jobs. Ability: - Must be able to write and speak in English....

  • Sales & Operation Executive

    1 week ago

    Novena, Singapore Coverall (Singapore) Pte Ltd Full time

    Job Description Main Responsibilities: - Handle all sales related activities and documentation - Process and coordinate customer’s order - Liaise and coordinate with customers to ensure efficient pre-sales and post-sales service - Generate quotation, attendance sheet, sales invoices, etc. - Update customers’ and cleaners’ portfolio - Prepare and...

  • Executive Assistant

    7 days ago

    Novena, Singapore Tan Tock Seng Full time

    Tan Tock Seng Hospital (TTSH) Executive Assistant (Operations, Allied Health & Pharmacy) Operations, Allied Health & Operations, Pharmacy **Job Description**: The Challenges You will assist 2 Departments, namely Operations (Allied Health) and Operations (Pharmacy) in administrative and operational work. These may include the following: Processing reports...

  • Operation Executive

    5 days ago

    Novena, Singapore Talent-Merge Pte Ltd Full time

    **Responsibilities** - Manage & coordinate day-to-day operational activities - Identify potential supply and delivery issues and resolve them before they arise - Liaise with external parties to ensure efficient & smooth operations - Liaise all bunker deliveries with suppliers and agent - Update clients on ship activities, personnel, and fleet changes - Any...

  • Executive Assistant

    7 days ago

    Novena, Singapore Tan Tock Seng Hospital (TTSH) Full time

    The Challenges - You will assist 2 Departments, namely Operations (Allied Health) and Operations (Pharmacy) in administrative and operational work. These may include the following: - Processing reports and maintaining documents; - Extracting & compiling statistics; - Upkeeping of department physical and electronic records & files; - Handling phone enquiries...

  • Executive, Project Management and Operations Admin

    3 days ago

    Novena, Singapore Dover Park Hospice Full time

    **Job Title** Executive, Project Management and Operations Admin **Department** Operations & Facilities **About Us** Dover Park Hospice was founded in 1992 as a secular, non-profit organisation to meet the growing need in Singapore for hospice care for terminally-ill patients. Open to everyone regardless of age, race, religion or income level, Dover Park...

  • Operations Manager

    1 week ago

    Novena, Singapore Mind Stretcher Full time

    **BE INSPIRED & INSPIRE OTHERS** **Join US!** Founded in 2002, Mind Stretcher is the market-leading Tuition and Enrichment chain in Singapore, with 26 centres islandwide and an annual enrolment of 24,000 courses. As Educators with a Difference, we seek to inspire and stretch the potential of all students, regardless of their individual ability. Are you...

  • Operations Supervisor

    3 days ago

    Novena, Singapore M+K LOGISTICS PTE LTD Full time $42,000 - $46,000 per year

    M+K LOGISTICS PTE LTD is hiring a Full time Operations Supervisor role in Novena, Singapore. Apply now to be part of our team.Requirements for this role:Looking for candidates available to work:Mon morningMon afternoonTue morningTue afternoonWed morningWed afternoonThu morningThu afternoonFri morningFri afternoonWorking rights required for this roleExpected...

  • Senior Executive, Clinic Operations

    2 weeks ago

    Novena, Singapore Thomson Medical Pte Ltd Full time $90,000 - $120,000 per year

    Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with...

  • E-commerce Operation Executive

    5 days ago

    Novena, Singapore JM Floral Creation Full time

    **Responsibilities** - Liaise with operation team to ensure smooth order processing, fulfilment and delivery to customer - Maintain product listings on e-commerce store - Attend to customer enquiries and resolve order issue - Coordinate marketing efforts to grow business, providing insights and ways to increase online sales and experience - Monday to Friday...