Customer Service Engineer
1 day ago
**Key Duties & Responsibilities**
- Providing on-site or remote technical support for installation and commissioning of equipment and routine maintenance independently, identifying technical problems and making analysis through remote or on-site activity in different Service categories.
- Coordinating and executing projects through planning, meeting milestones and regular reviews.
- Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines.
- Creating and maintaining strong relationships with customers, understanding their needs and providing specialist support and solutions.
- Provide Support to Sales Team, inclusive of Robot Simulation, cycle time evaluation and accessibility check.
- To undertake robotics programming or programming as well as commissioning KUKA Robot System.
**Position Requirements**
- Minimum 3 years of experience in Robotics programming, commissioning, and troubleshooting.
- Knowledge and understanding of system design, system engineering, system simulation and fieldbus communications.
- Able to read and interpret technical drawings, equipment manuals etc.
**Job Type**: Permanent
**Salary**: From $3,500.00 per month
**Benefits**:
- Health insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Experience**:
- Field service: 1 year (preferred)
Willingness to travel:
- 50% (preferred)
Work Location: One location
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