Service Desk

Excellent communication skills - Interpersonal skills, active listening - 1 year previous Service desk or equivalent experience - Excellent organisational skills - 1 year previous Service desk or equivalent experience - Managing incidents including business expectations and communication - Strong knowledge of Microsoft based operating systems, MS Outlook and...

Service Desk Engineer (160) SGD 2600/Month **Working location**: Serangoon north **Details**: Service Desk - Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations. Receives and responds to customer problems, issues, and requests. Ensures proper documentation,...

**PERMANENT JOBS!**: **CUSTOMER SERVICE OFFICER, FRONT DESK**: **SINGAPOREANS/ PRs ONLY**: **( **Salary - $1,700.00 - $2,500.00)**: **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...

**Purpose**: The IT Service Desk is the first point of contact for users for questions, requests, and incidents. The IT Service Desk function: - Defines and deploys the IT-processes and tooling for request-, incident-, change and problem-management for the entire IT-function and aligns these processes with Operations and Product to aim for a consistent...

**PERMANENT JOB!**: **_CUSTOMER SERVICE OFFICER, FRONT DESK -**: SINGAPOREANS/ PRs ONLY **( **Salary - $1,700.00 - $2,500.00) **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...

Overview As a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported computer software, applications,...

Overall Purpose Of The Job As a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported computer...

**Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: - Analyzing - Delivering Results and Meeting Customer...

Overview Provide L1 and L2 on-site / remote IT support and fulfil service requests for CLIENT’S employees in all CLIENT’S locations. Responsibilities Perform asset tracking of all corporate devices (from purchase to disposal). Manage end-to-end process for all new tickets in the ESM tool, handle incoming phone calls, Teams messaging to the Service Desk,...

**Responsibilities**: Escalation, tracking and resolution of all incident/service requests/ problems in a professional and timely Manner (SLA environment) May be required to cover onsite support as and when necessary. Any other administration duties where required. 5 days work week / 9am to 6pm **Salary**: $1600 - 2200 **JOB REQUIREMENT** 1 year of...