Service Desk Engineer
3 hours ago
We are seeking Service Desk Engineer to provide first-line technical support to our clients. you will be responsible for handling incoming service requests, performing basic troubleshooting, and escalating complex issues when necessary. This role merges service desk and L1 engineer functions, requiring a mix of technical troubleshooting, customer service, and process management skills. You will work closely with the Service Desk Manager and the technical team to ensure client issues are resolved efficiently and effectively. Responsibilities Provide first-level technical support for managed endpoints, infrastructure, and cloud services. Escalate unresolved issues to higher-level engineers while maintaining communication with the client. Log and manage service tickets, ensuring all issues are properly documented and prioritised. Troubleshoot and resolve basic IT issues, including network connectivity, hardware, and software configurations. Handle user
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Service Desk Engineer
1 week ago
Singapore ARKSTACK PTE. LTD. Full timeRoles & Responsibilities We are seeking Service Desk Engineer to provide first-line technical support to our clients. you will be responsible for handling incoming service requests, performing basic troubleshooting, and escalating complex issues when necessary. This role merges service desk and L1 engineer functions, requiring a mix of technical...
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Service Desk Engineer
1 week ago
Singapore Rapsys Technologies Full time**Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: - Analyzing - Delivering Results and Meeting Customer...
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Service Desk Engineer
2 weeks ago
Singapore RAPSYS TECHNOLOGIES PTE Ltd Full timeDescription 1 day ago Be among the first 25 applicants Job Title Service Desk Engineer Shift & Hours Shiftwork Operating hours: 7:30am to 9pm (rotating shift) Includes Mon – Fri, weekends and public holidays Qualifications Min 2 yrs SD agent working experience Good laptop/desktop troubleshooting skillsets Excellent customer handling skills Excellent...
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Service Desk Engineer
2 weeks ago
Singapore RAPSYS TECHNOLOGIES PTE Ltd Full timeDescription 1 day ago Be among the first 25 applicants Job Title Service Desk Engineer Shift & Hours Shiftwork Operating hours: 7:30am to 9pm (rotating shift)Includes Mon – Fri, weekends and public holidays Qualifications Min 2 yrs SD agent working experience Good laptop/desktop troubleshooting skillsets Excellent customer handling skills Excellent...
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Service Desk Engineer
7 days ago
Singapore ENNOVATEZ PTE. LTD. Full time**Service Desk Engineer** We are looking for experienced full-time Service Desk engineer to provide End User Computing, Deskside support and Service Desk support to APAC Region in Singapore. **Responsibilities**: - Provide level 2 End User Computing support and well verse in Windows OS. - Good Hardware and software troubleshooting skills for PC. - Break...
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Service Desk Engineer
7 days ago
Singapore PLOY ASIA PTE. LTD. Full time**Service Desk Engineer** Whats on offer: - Job Type: Contract - Duration: 1 year (highly renewable) - Location: Singapore, Central - End-user Environment - Requires Shiftwork (There are 3 shifts : Morning (normal hours), Afternoon-to-Night, Night-to-Morning.) - Shifts will be rotated monthly, including working on weekends and public holidays, according to...
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Service Desk Engineer
2 weeks ago
Singapore RAPSYS TECHNOLOGIES PTE LTD Full time1 day ago Be among the first 25 applicants Job Title Service Desk Engineer Shift & Hours Shiftwork Operating hours: 7:30am to 9pm (rotating shift)Includes Mon – Fri, weekends and public holidays Qualifications Min 2 yrs SD agent working experience Good laptop/desktop troubleshooting skillsets Excellent customer handling skills Excellent communication...
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Service Desk Engineer
1 week ago
Singapore ERP21 Pte Ltd Full timeFull Time - Post Date: October 4, 2021 18252 **About the Position**: The Service Desk Engineer is responsible for providing first level technical support to the Client’s customers. He/She will work closely with Desktop Engineer (Level 2), Service Desk Team Leads & Technical Support Engineers to achieve this purpose. **Main Responsibilities**: - Record...
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Service Desk Engineer
2 days ago
Singapore HELIOS SYSTEMS PTE. LTD. Full time**Service Desk Support Engineers Needed!** **Key Responsibilities** - Service Desk Support Engineers / 1st Level Support - Registers, classifies and categorizes incidents and service requests, and undertakes an immediate effort order to restore a failed IT service as possible [i.e. First Call Resolution (FCR)] - Pro-actively interacts and gathers additional...
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Service Desk Engineer
2 days ago
Singapore Rapsys Technologies Full timeProvides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: - Analysing - Delivering...