Service Desk

5 day work week : Monday to Friday Location : Changi Airport Oversee the delivery of IT services, ensuring they meet established SLAs and service quality standards.• Handle escalations and major incidents, ensuring timely resolution and effective communication with stakeholders. Investigate and escalate lapses or complaints relating to the Service Desk...

5 day work week : Monday to Friday Location : Changi Airport Responsibilities Handle escalations and major incidents, ensuring timely resolution and effective communication with stakeholders. Investigate and elevate lapses or complaints relating to the Service Desk Engineers to the team. Leads the team to perform service recovery in the event of issues....

Location: Changi Airport Work Week: 5 Days Salary Range: SGD 5,000 – 6,000We are seeking a dynamic and driven IT Service Desk Mgr to join our team. This role offers the opportunity to lead a high-performing service desk function, contribute to a globally recognized organization, and make a real impact on operational excellence and customer experience. Key...

Location: Changi AirportWork Week: 5 DaysSalary Range: SGD 5,000 - 6,000We are seeking a dynamic and driven IT Service Desk Mgr to join our team. This role offers the opportunity to lead a high-performing service desk function, contribute to a globally recognized organization, and make a real impact on operational excellence and customer experience.Key...

Job Description Job Summary Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.Job Responsibilities Manage the Service Desk and staff to provide 1st level technical...

Location: East SingaporeWork Week: 5 DaysSalary Range: SGD 5,000 – 6,000We are seeking a dynamic and driven IT Service Desk Mgr to join our team. This role offers the opportunity to lead a high-performing service desk function, contribute to a globally recognized organization, and make a real impact on operational excellence and customer experience.Key...

We are looking for an experienced Service Desk Lead to oversee IT service desk operations and ensure timely, high-quality support for end-users across the organization. This role requires strong leadership, excellent communication skills, and hands-on technical expertise to drive service excellence and continuous improvement. Responsibilities Lead the...

We are seeking Service Desk Engineer to provide first-line technical support to our clients. you will be responsible for handling incoming service requests, performing basic troubleshooting, and escalating complex issues when necessary. This role merges service desk and L1 engineer functions, requiring a mix of technical troubleshooting, customer service,...

Job Responsibilities Manage the Service Desk and staff to provide 1st level technical support. Answering support queries via the telephone, emails using remote desktop tools or should the need arise attendance to users place of work. Act as a further escalation point for unresolved or escalated cases. Take on a wider customer service role and promote the...

Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: - Analysing - Delivering...