Customer Service Officer

6 days ago


Kampong Ubi, Singapore OCTOPUS DISTRIBUTION NETWORKS PTE. LTD. Full time $3,000 - $9,000 per year

JOB DESCRIPTION

  • Manage orders related to enquiries from customers
  • Process orders received from emails, portals and faxes
  • Data entry, tracking and record-keeping in sales-related environment
  • Interface and coordinate with Sales, Procurement, Warehouse and Logistics to ensure seamless order fulfilment on time
  • Ensure correct pricing in orders processed
  • Resolve issues arising from orders processing with internal stakeholders
  • Build sustainable relationships and gain trust with existing customers through effective and interactive communication
  • Other ad-hoc projects as assigned
  • 5.5 days work week

REQUIREMENTS

  • Minimum GCE 'N' Level with 2 year of relevant experience
  • Excellent communication and relationship skills
  • Meticulous and hard working
  • Able to work in a very fast pace environment
  • Good IT skills
  • A proven track record of performance and delivery


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