Service Advisor

2 days ago

Kampong Ubi, Singapore Harmony New Energy Auto Service (Singapore) Pte. Ltd. Full time

Service Advisor (BYD/Denza)

Basic Salary Range :

$2500 to $3800 (depending on qualifications and relevant working experience)

Job Description

  • Attend to customer's vehicles to determine the work scope needed, provide technical solution and quotation for consideration and acceptance.
  • Manage customer's expectation and co-ordinate with service providers to meet customer's demand
  • Work with workshop to deliver efficient and effective aftersales services
  • Check invoices for correctness before billing and explain individual items to customer
  • Able to spot trend of unusual performance of vehicles. Raise technical query to Technical Team when unusual trend on vehicles is spotted
  • Test drive with customer if necessary
  • Perform other related tasks as assigned by Service Manager or After Sales Manager

General Benefits / Entitlement :

  • Variable Bonus (Depending on profitability of the Company)
  • 14 Days Annual Leaves
  • 14 days annual Medical & up to 60 days Hospitalization Benefit inclusive.
  • Various work-related incentives
  • Work life balance to pursue interests & hobby/ family life
  • Sponsorship for work-related courses
  • Management working together with you to chart your career advancement

Requirement:

  • Report to Service Manager/ After Sales Manager in After Sales Department
  • Must have passion to meet people and customer service oriented.
  • Min Nitec in Automotive Engineering or any Technical Diploma
  • Valid Class 3 or 3A driving license (preferably Class 3)
  • Able to work with minimum supervision.
  • 3-5 yrs automotive experience. Without work experience will be appointed as Technician to gain exposure & training
  • Computer Literate

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