Customer Service Executive
6 days ago
We are seeking a proactive and customer-oriented Customer Service Executive to join our Client,one of the distributors of luxury and electric cars in Singapore .
You will be responsible for monitoring and improving customer service quality across multiple brands, analysing feedback, and driving initiatives to enhance customer satisfaction.
What you'll be doing
- Responding promptly and professionally to customer inquiries and requests via phone, email, or other communication channels
- Providing accurate information and resolving customer issues in a timely and efficient manner
- Coordinating with internal teams to manage and track aftersales service requests
- Maintaining detailed records and documentation of customer interactions
- Identifying opportunities to improve customer service processes and procedures
- Providing feedback and recommendations to management to enhance the overall customer experience
- Minimum Diploma; Degree holders will have an advantage.
- Good command of English and Mandarin (to communicate effectively with Mandarin-speaking customers).
A dedicated team player who takes pride in delivering excellent customer service and continuously seeks ways to enhance the customer experience.
We regret that only shortlisted candidates will be notified.
Lai Kah Wei
Registrationaaaa Number: R
EA License Number: 18C9027
-
Customer Service Executive
2 weeks ago
Kampong Ubi, Singapore Harmony New Energy Auto Service (Singapore) Pte. Ltd. Full time $40,000 - $60,000 per yearJob Title: Customer Service Executive - BYD/Denza 5.5days works weekLocation: UbiKey Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, and chat.Assist in booking appointments for customers.Troubleshoot and resolve customer issues and complaints in a timely manner.Coordinate with internal departments, including...
-
Customer Service Executive
4 days ago
Kampong Ubi, Singapore Corestaff Pte Ltd Full time $40,000 - $80,000 per yearWhy join us?Be part of a passionate and supportive team that values continuous improvement.Enjoy a friendly workplace cultureOpportunities for career growth and professional development.About the Role :We are seeking a proactive and customer-oriented Customer Service Executive to join our Client,one of the distributors of luxury and electric cars in...
-
Customer Service Executive
3 days ago
Ubi, Singapore Cultivar Asia Full timeOur client is a new emerging brand, that deals with renovation in a more sustainable way. Due to expansion, they are looking for a **Customer Service Executive** to join their team. **Job Highlights**: - Vibrant and energetic work culture - Progress to management role - Holidays and Incentives provided **Responsibilities**: - Building customer relations...
-
Service Advisor
2 days ago
Kampong Ubi, Singapore Harmony New Energy Auto Service (Singapore) Pte. Ltd. Full timeService Advisor (BYD/Denza)Basic Salary Range :$2500 to $3800 (depending on qualifications and relevant working experience)Job DescriptionAttend to customer's vehicles to determine the work scope needed, provide technical solution and quotation for consideration and acceptance.Manage customer's expectation and co-ordinate with service providers to meet...
-
Customer Service Executive
3 days ago
Ubi, Singapore Seagift Food Pte Ltd Full timeAttend to enquiries and process orders of assigned customers to generate Delivery Orders/Invoices; Promptly relay customer feedback to management; Conduct debtors review regularly, issue payment reminders and coordinate with Logistics colleagues for collection of payment; Liaise with customers and Logistics colleagues to resolve delivery issues; Prepare...
-
Customer Service Officer
6 days ago
Kampong Ubi, Singapore OCTOPUS DISTRIBUTION NETWORKS PTE. LTD. Full time $3,000 - $9,000 per yearJOB DESCRIPTIONManage orders related to enquiries from customersProcess orders received from emails, portals and faxesData entry, tracking and record-keeping in sales-related environmentInterface and coordinate with Sales, Procurement, Warehouse and Logistics to ensure seamless order fulfilment on timeEnsure correct pricing in orders processedResolve issues...
-
Admin Executive
2 weeks ago
Kampong Ubi, Singapore Harmony New Energy Auto Service (Singapore) Pte. Ltd. Full time $40,000 - $60,000 per yearJob Title: Administrative Executive (BYD/Denza)Location: Ubi or Tanjong PagarJob Summary: We are seeking a detail-oriented and proactive Administrative Executive to oversee car registration processes in Singapore. The ideal candidate will be responsible for ensuring the efficient and accurate registration of vehicles, coordinating with various stakeholders,...
-
Service Operations Executive
2 weeks ago
Kampong Ubi, Singapore BGC Group Pte Ltd Full time $36,000 per yearJob Highlights:Nearest MRT: Ubi MRTContract duration: 11 monthsSalary: Up to $3,00/month.Hybrid: 1 day WFH/weekWhat You'll DoCustomer Service SupportHandling enquiries via calls, emails, and walk-ins.Guiding customers on application procedures and requirements.Assisting with forms, documentation, and appointment scheduling.Maintaining service records and...
-
Sales Executive
2 weeks ago
Kampong Ubi, Singapore Harmony New Energy Auto Service (Singapore) Pte. Ltd. Full time $60,000 - $80,000 per yearJob Title: Sales Consultant - BYD and DenzaLocation: UbiJob Description:Key Responsibilities:Proactively generate leads and convert enquiries into test drives and closed sales.Understand and promote the unique selling points of BYD EVs, including technology, features, and environmental benefits.Build and maintain strong relationships with customers,...
-
Senior Customer Service Executive
2 days ago
Kampong Loyang, Singapore Richwell Global Forwarding Pte Ltd Full time $60,000 - $80,000 per yearCompany OverviewAn affiliate of a transportation company, Richwell Global Forwarding is a local freight forwardingCompany located at the eastern side of Singapore. We are expanding actively and looking for asuitable candidate to grow the Company with us. If you are a team player whom loves challenges,we want youJob Scope:Customer service executives use their...