Banking Call Center
3 days ago
Our client is an established local bank, they are looking to hire a customer service officer to join their contact center.
Working hours:
5 working days per week - 4 weekdays 1 weekend
AM shift will be any 8 hours between 8am - 8pm
PM shift will be any 8 hours between 1pm - 12 midnight
• Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner.
• Ability to understand customers' needs and provide appropriate solutions and attention
• Identify cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to customers to achieve total customer satisfaction
• Solicit customers' feedback and identify problem trends for improvement actions
Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• EA Registration No. R Derrick Tiew Yong Han)
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