Bank Backends Call Centre

Responsibilities:Handle inbound calls from customers regarding account enquiries, card services, loans, and general banking products.Resolve customer issues, complaints, and service requests efficiently while maintaining a high standard of professionalism.Stay updated on banking products, services, policies, and compliance guidelinesBe part of a dedicated...

The JobYou will support Call Centre Department in the answering and managing of calls, faxes and emails received from various stakeholders pertaining to appointment bookings with the highest quality and operational standards.You duties shall include, but not be limited to the following:Answering incoming and outgoing calls in a timely manner and in...

Outbound Call Agent (Call Centre)Salary: $ $ CommissionWorking Hours: Monday - Friday (9am - 6pm)Location: RedhillResponsibilities:Handling inbound calls on payment related to hospital billsMaking outbound calls to follow up on payment related to hospital billsReceivables managementGeneral customer service dutiesHandle patient enquiries, provide billing...

Supervise daily running of Call Centre operations and ensuring a consistent delivery of Professional and High-Quality Service experience in line with Company’s service standards. - Attending to inbound and outbound calls such as recall, enquiry and diverted calls - Continuously review and identify improvements to Call Centre operations - Handling...

Supervise daily running of Call Centre operations and ensuring a consistent delivery of Professional and High-Quality Service experience in line with Company’s service standards. - Attending to inbound and outbound calls such as recall, enquiry and diverted calls - Continuously review and identify improvements to Call Centre operations - Handling...

Join a leading 3PL international company as a Call Centre Team Lead and path the way for a dynamic customer support teamPerks:+ AWS & variable bonus.+ Flexible shift work hours.+ 5 day work week.+ RESUME BOOSTER, leadership position for career advancement.Key Responsibilities:+ Supervise customer service reps in delivering friendly and reliable service to...

Call Centre Exp - Supervisory / Team Lead Exp - Call Centre KPI Reporting Exp - Office Hour / 5 Days / Able to work on Weekends **Responsibilities**: - Supervise and manage a team of officers - Provide mentorship and counselling to officers - Manage the tabulation of staffs’ shift allowance and OT claims - Handle escalation, investigate and follow up on...

Bank Contact Centre OfficersDuration: 12 months contract + 2 months completion bonus (+Shift Allowance $300)Location: Alexandra RoadWorking hours: 5 days work week [Mon-Sun], staggered shiftsSalary: Up to $3,500 depending on experience + last drawnJob Description:Attend to inbound calls from the public regarding banking products such as credit cards,...

**Call Centre / Customer Service / Hospitality Exp**: - **5 Days Work Week (including weekend)** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service / hospitality experience - Good communication and interpersonal skill - Able to...

We are looking for a highly motivated individual with call centre experienceAdecco is partnering our client, a leading bankJob DescriptionProvide first call resolution to users who called into our hotline which is public facing, advising on issues.Liaise with other support teams, or product teams as required to resolve requests/issues in a timely...