Call Centre Officer

Job Responsibilities· Responsible for daily operations of Call Centre and Customer Care Department.· Provide information to patients/policyholders/agents and brokers in relation to their benefits and coverage.· Assist with appointment booking and scheduling for our Specialist and panel clinics· Able to manage multi-media communications· Speaks and...

Call Centre Exp - Office Hour / 5 Days Work Week including Weekend **Responsibilities**: - Handle inbound and outbound call - Proper recording of conversation with customers in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful approach in interactions with all...

Call Centre - No Exp Are Welcome To Apply - Office Hour / 5 Days Work Week including Weekends **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful approach in...

The JobYou will support Call Centre Department in the answering and managing of calls, faxes and emails received from various stakeholders pertaining to appointment bookings with the highest quality and operational standards.You duties shall include, but not be limited to the following:Answering incoming and outgoing calls in a timely manner and in...

About the role SimplyGo Pte Ltd is looking for a customer-focused and service-oriented Customer Relations Officer to join our call centre team. In this full-time role, you will be the first point of contact for our commuters, handling a variety of queries via inbound calls, emails, and follow-up communications. Your ability to deliver timely and effective...

Outbound Call Agent (Call Centre)Salary: $ $ CommissionWorking Hours: Monday - Friday (9am - 6pm)Location: RedhillResponsibilities:Handling inbound calls on payment related to hospital billsMaking outbound calls to follow up on payment related to hospital billsReceivables managementGeneral customer service dutiesHandle patient enquiries, provide billing...

**Call Centre / Customer Service Exp**: - **Office Hour / 5 Days Work Week / Able to Work on Weekends** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful...

Call Center / Hospitality Exp - Supervisory / Team Lead Exp - Call Centre KPI Reporting Exp - Office Hour / 5 Days / Able to work on Weekends **Responsibilities**: - Supervise and manage a team of officers - Provide mentorship and counselling to officers - Manage the tabulation of staffs’ shift allowance and OT claims - Handle escalation, investigate and...

Roles & ResponsibilitiesWe are looking for a highly dedicated and professional Call Centre Executive to join our medical group. As the first point of contact for patients and clients, you will play a crucial role in delivering exceptional service with a personal touch. Your main responsibilities will include handling phone calls and WhatsApp messages,...

**Call Centre / Customer Service / Hospitality Exp**: - **No Exp Welcome - Training Provided**: - **Able to work on Weekends** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service experience - Good communications and interpersonal...