Customer Care Officer
2 days ago
**Call Centre / Customer Service Exp**:
- **Office Hour / 5 Days Work Week / Able to Work on Weekends**
**Responsibilities**:
- Handle inbound and outbound calls
- Proper recording of conversation with customer in the call centre system
- Achieve individual and team key performance indicators (KPI) set by the management
- Maintain a positive and helpful approach in interactions with all customers
- Any other ad-hoc duties as assigned
**Requirements**:
- Possess **Call Centre / Customer Service **experience
- **No experience are welcome to apply** and training will be provided
- Good communications and interpersonal skills
- Customer service oriented
- A good team player and able to work independently with mínimal supervision
- **Able to work on weekends**
Other Information:
- Working Hour: Office Hour / 5 Days Work Week including weekends (Will have some weekends off)
- Location: CBD
- Salary: Up to $3100/mth + OT + AWS + VB
- Reason for leaving each past & current employment
- Salary drawn for each past & current employment
- Expected Salary
- Earliest availability date
Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076
**Job Type**: Permanent
**Salary**: $1,800.00 - $3,100.00 per month
**Benefits**:
- Additional leave
- Dental insurance
- Health insurance
- Parental leave
- Professional development
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
**Experience**:
- Call Centre: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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