Customer Service Associate

20 hours ago


West Region, Singapore RecruitFirst Pte. Ltd Full time $27,000 - $32,400 per year

Be the friendly face of our mall Deliver excellent service, assisting shoppers, and supporting exciting mall events.

Details:

  • Duration: 4 months contract
  • Schedule: 6-day work week, rotating shifts (including weekends & public holidays)

  • Shift 1: 9am – 5pm

  • Shift 2: 12pm – 8pm
  • Shift 3: 2pm – 10pm
  • Salary: Up to $2,700/month (depending on experience)
  • Location: Shopping Mall (West)

Responsibilities

  • Attend to shoppers' enquiries, lost & found, and provide mall guidance
  • Promote mall's loyalty programme app and other digital customer services
  • Make announcements and conduct roving duties to ensure smooth operations
  • Support marketing activities, store openings, and mall events
  • Assist with admin duties, duty roster, and content updates

Requirements

  • GCE 'O' Level and above
  • 1–2 years' experience in customer service, retail, or hospitality preferred
  • Strong communication and interpersonal skills
  • Service-oriented, team player, able to multitask under pressure
  • Comfortable with mobile apps and digital platforms
  • Knowledge of a second language (Mandarin, Malay, Tamil) is an advantage

Why Join Us?

  • Join a reputable and established retail group
  • Gain valuable customer-facing and marketing exposure
  • Boost your resume with frontline + digital service experience

*Only shortlisted candidates will be notified.

Kiera Ong

Outsourcing team

RecruitFirst Pte Ltd (E.A.13C6342)



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