Service Centre Agent

2 weeks ago

NorthEast Region, Singapore TERRA SYSTEMS PTE. LTD. Full time $24,000 - $32,000 per year

TERRA SYSTEMS PTE. LTD. is hiring a Full time Service Centre Agent role in Hougang, Singapore. Apply now to be part of our team.

Job summary:

  • Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,200 - $2,600 per month
  • This role is an urgent hire

COMPANY INTRODUCTION

Since our incorporation in 2003, Terra Systems has become the performance and value leader in IT systems integration as well as contact centre services, offering customized, efficient, and cost-effective solutions to corporates and government agencies. Visit us today at terra.systems

JOB DESCRIPTION – CONTACT CENTRE AGENT

The CONTACT CENTRE AGENT (employed by Terra Systems Pte Ltd) will be working in a dynamic, fast paced Contact Center environment. You will be responsible for handling a diverse range of enquiries from members of public (MOPs). You will endeavour to provide a high level of service to MOPs, supported by the Terra management team. A team player and a champion for customer happiness, you will go the extra mile to delight MOPs with insightful and accurate answers.

Hiring Entity:TERRA SYSTEMS PTE LTD

Job Title:CONTACT CENTRE AGENT

Type of Role:FULL TIME, PERMANENT, WORK FROM OFFICE

Location:SINGAPORE (New Industrial Road - Tai Seng)

ROLES AND RESPONSIBILITIES

· Attend to enquiries, feedback & complaints via feedback forms, emails, calls, and live chat platforms

· Resolve MOP's queries efficiently and within stipulated datelines

· Liaise with external stakeholders with regards to enquiries and feedback

· Escalate issues to the relevant internal line units and see to their resolution

· Any other ad-hoc duties as assigned by your Supervisor and Team leader

REQUIREMENTS

· Available immediately

· Singapore Citizens Only (due to requirements for security clearance)

· At least TWO (2) years of working experience in roles related to CUSTOMER SERVICE or CONTACT CENTRES.

· Should be computer literate with the ability to deliver excellent customer service experience and able to provide and capture information in an efficient and accurate manner.

· Should be able to communicate fluently, whether verbal or written, in English.

  • contact centre agent

    2 weeks ago

    West Region, Singapore Terra Systems Pte Ltd Full time $4,000 - $6,000 per year

    COMPANY INTRODUCTIONSince our incorporation in 2003, Terra Systems has become the performance and value leader in IT systems integration as well as contact centre services, offering customized, efficient, and cost-effective solutions to corporates and government agencies. Visit us today at terra.systemsJOB DESCRIPTION – CONTACT CENTRE AGENTThe CONTACT...

  • Govt Call Centre Agent | East| 2600

    2 weeks ago

    East Region, Singapore Talentvis Singapore Pte Ltd Full time $31,200 - $32,800 per year

    About the role We are seeking a talented and dedicated Call Centre Agent to join our team on a 1-year contract basis. As a Call Centre Agent, you will be responsible for handling inbound enquiries and providing excellent customer service to our clients. This is a fantastic opportunity to work in a fast-paced environment and contribute to the success of our...

  • Guest Services Agent

    2 weeks ago

    North-East Region, Singapore AQUEEN HOTELS PTE. LTD Full time $21,600 - $24,000 per year

    AQUEEN HOTELS PTE. LTD is hiring a Full time Guest Services Agent role in Hougang, Singapore. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: $1,800 - $2,000 per month

  • Customer Service Agent

    2 weeks ago

    North-East Region, Singapore Jet Aviation (Asia Pacific) Pte Ltd Full time $30,000 - $60,000 per year

    Your Opportunity to Shine As a Customer Service Agent, you'll be the friendly face passengers and crew rely on throughout their journey at our Jet Aviation FBO. From arrival to departure, you'll be the go-to person for service requests, questions, feedback, and everything in between — ensuring every experience is smooth, welcoming, and professional.If...

  • Call Centre Agent

    5 days ago

    Central Region, Singapore Manpower Staffing Services (S) Pte Ltd - Head Office Full time $60,000 - $80,000 per year

    Call Centre Agent (Medical Interpreter) (WFH, Perm Night Shift)Permanent Night Shift 8 hours per shiftWorking hours starting between 7pm to 3amPermanent Work From Home arrangementSalary up to $ 5,000 per monthJob DescriptionFacilitate real-time spoken communication interpretation to help individuals overcome linguistic barriers and communicate...

  • Call Centre Agent in Bank

    2 weeks ago

    East Region, Singapore PERSOL Full time $40,000 - $60,000 per year

    *Award-Winning Customer Service*Promising Career Progression*Training provided and continuous support from superior*Great banking career opportunity*5 days work week - 4 weekdays 1 weekend*Must be open to night shifts and must be flexible* *Attractive Allowances*-first 3 months training(office hours) before going into night shiftWe are partnering with one of...

  • Call Centre Agent in Bank

    2 weeks ago

    East Region, Singapore PERSOL Full time $30,000 - $60,000 per year

    *Award-Winning Customer Service*Promising Career Progression*Training provided and continuous support from superior*Great banking career opportunity*5 days work week - 4 weekdays 1 weekend*Must be open to night shifts and must be flexible* *Attractive Allowances*-first 3 months training(office hours) before going into night shiftWe are partnering with one of...

  • Outbound Call Agent Call Centre

    3 days ago

    Central Region, Singapore The Supreme HR Advisory Pte Ltd Full time $32,000 - $40,000 per year

    Outbound Call Agent (Call Centre)Salary: $ $ CommissionWorking Hours: Monday - Friday (9am - 6pm)Location: RedhillResponsibilities:Handling inbound calls on payment related to hospital billsMaking outbound calls to follow up on payment related to hospital billsReceivables managementGeneral customer service dutiesHandle patient enquiries, provide billing...

  • Line & Ramp Services Agent

    2 weeks ago

    North-East Region, Singapore Jet Aviation (Asia Pacific) Pte Ltd Full time $40,000 - $60,000 per year

    Love being around aircraft and working where the action is? Get ready for an exciting, hands-on role where no two days are the same As a Line & Ramp Service Agent at Jet Aviation, you'll be right at the heart of ramp operations — keeping things moving safely, smoothly, and with top-notch service.From assisting with baggage and transporting customers and...

  • Line and Ramp Services Agent

    2 weeks ago

    North-East Region, Singapore Jet Aviation (Asia Pacific) Pte Ltd Full time $40,000 - $60,000 per year

    Job description: Love being around aircraft and working where the action is? Get ready for an exciting, hands-on role where no two days are the same As a Line & Ramp Service Agent at Jet Aviation, you'll be right at the heart of ramp operations — keeping things moving safely, smoothly, and with top-notch service.From assisting with baggage and...