Guest Services Agent

Accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

What's the job?Guest Services Agents (GSA)s are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel.They work in close coordination with all employees and outsourced staff...

POSITION SUMMARYSchedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with...

Main Responsibilities·      Assist with check-in, information requests, check-out and other services required by the guests to ensure their comfort and satisfaction.· Ensures that guests' stay at the hotel is memorable· Ensure that the manual key, guest card key, and guest room security procedures are followed.· Manages and motivates Guest Services...

TERRA SYSTEMS PTE. LTD. is hiring a Full time Service Centre Agent role in Hougang, Singapore. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, Afternoon2-3 years of relevant work experience...

WE TAKE YOU ABOVE BEYONDTake your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.Job ResponsibilitiesMaintain the flower freshness in all displays and arrangementsReceive deliveries and ensure that they meet the required standardsEnsure that all requisitions and...

Job Responsibilities • Provide excellent customer service to guests• Attend to walk-up ticket sales and enquires at onsite ticketing counters and self-service ticketing kiosks• Perform ticket sales transactions quickly and accurately using computer-based ticketing system• Perform cashiering duties including receiving payment by cash, credit card,...

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HEREBe part of our diverse and inclusive team.Job ResponsibilitiesSort Team Members uniforms and place them on conveyor belt system for them to retrieveEnsure that uniforms are organized correctly and neatly at designated areasMaintain cleanliness and adequacy of uniform inventoryAssist at the Wardrobe Counter and...

RESPONSIBILITIES:Spend ample time in lobby to welcome and solicit guests for feedback.Perform check-in and check-out duties. Assign room and prepare keys for check-in.Resolve guests complaints to their satisfaction.Responsible for the Guest Service Manager float and currency exchange.Process 3rd party charges such as credit card charges.Match bills with...

WE TAKE YOU ABOVE BEYONDTake your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.Job ResponsibilitiesProvide excellent customer service to guestsAttend to walk-up ticket sales and enquires at onsite ticketing counters and self-service ticketing kiosksPerform ticket...