Assistant Manager, Operational Excellence

2 weeks ago

East Region, Singapore SATS Ltd. Full time $80,000 - $120,000 per year

Company description:

About Us

Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Job description:

The Role

We are seeking a highly motivated technically oriented high achiever with a Computer Science background to join our Operational Excellence Continuous Improvement team. This role bridges digital innovation and Lean/CI methodologies, leveraging technology to reimagine processes and create scalable operational solutions with global impact.

What You'll Do

  • Pioneer and rapidly iterate full-stack digitalisation Proof of Concepts (POCs) to drive productivity.
  • Develop and implement user-friendly solutions, potentially involving AI, computer vision, and IoT.
  • Collaborate with cross-functional teams to gather data and translate insights into solutions.
  • Document process changes and support rollout of new tools.
  • Analyze operations to identify opportunities for streamlining and automation.

What You'll Bring

  • Degree in Computer Science or related STEM discipline.
  • Hands-on skills in Python, Azure, SQL, Excel, and Power BI.
  • Strong problem-solving and first-principles thinking; ability to challenge conventional approaches with innovative, practical solutions.
  • Proven ability to work both independently and collaboratively in fast-paced environments.

Preferred Skills

  • With 4 to 6 years of experience translating CI / OE ideas into digital or AI-driven Proof of Concepts.
  • Experience with AI / ML frameworks (TensorFlow, PyTorch) and full stack development.
  • Knowledge of Lean Six Sigma or Value Stream Mapping.
  • Advanced data analysis and visualization skills.

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