operations assistant

2 weeks ago

East Region, Singapore Golden Cafe Group Pte Ltd Full time $2,500 - $4,500 per year

Key Responsibilities

  • Deliver warm, efficient and accurate service to all customers.
  • Take food and beverage orders, handle cashiering and POS transactions.
  • Prepare drinks and assist with basic food preparation.
  • Assist in setting up and closing down the outlet daily.
  • Maintain FOH cleanliness and hygiene standards at all times.
  • Coordinate with the kitchen and service teams to ensure smooth flow of operations.
  • Manage stock inventory.
  • Attend to customer feedback and escalate service issues when necessary.
  • Comply with all company SOPs and health & safety requirements.

Requirements

  • Minimum 1-2 year of F&B experience (counter service, café, stall or restaurant).
  • Familiar with FOH duties such as order-taking, cashiering, etc.
  • Comfortable with long working hours, standing, and working weekends/public holidays on a rotating schedule.
  • Willing to learn and take on various tasks in a hands-on environment.
  • Positive attitude, good communication skills and a team player.
  • Ability to read and write simple English and Chinese for stock ordering and to communicate effectively with colleagues, including foreign staff.
  • Proficiency in spoken English and Mandarin is required to interact with colleagues and customers who use these languages.
  • Candidates should note that this is a non-halal establishment.
  • Possess a valid Food Hygiene Certificate

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