Assistant/ Operations Manager

2 weeks ago

East Region, Singapore -b5cc-4457-b953-be62a7cc3f23 Full time $80,000 - $120,000 per year

Job Responsibilities:

  • Overall responsible for the smooth and efficient operations of the property.
  • Monitor day-to-day facilities and maintenance operations.
  • Involve in ad-hoc project management and to undertake feasibility studies.
  • Responsible for the setting up of SOP and to achieve KPIs.
  • Responsible for annual budget preparation, planning and controlling of operating expenses and improvement/maintenance works.
  • Supervise the front office, operations, housekeepers, security and maintenance staff and to ensure smooth daily operations.
  • Review processes and workflow to maximize tenant's satisfaction.
  • Handle tenant's complaints, maintain a record of feedback and take remedial actions to resolve issues.
  • Establish and maintain strong and positive relationships with all landlords, tenants, vendors and contractors.
  • Conduct regular inspections of properties and perform preventive maintenance to keep the property functioning in good condition.
  • Ensure compliance of safety & building regulations and all other statutory requirements.
  • Be part of the CERT team and assist in the coordination of drills, exercises and trainings to ensure it is carried out as per schedule.
  • Perform any ad-hoc task as assigned by the management.

Requirements:

  • Degree in Hospitality, Business, Management or equivalent.
  • Minimum 5 years of proven work experience in the Hospitality (specifically in Rooms) or Property Management industry.
  • Strong leadership skills, and excellent at navigating in an unstructured environment.
  • Good analytical, organisational and problem-solving skills.
  • Good team player with excellent interpersonal skills.
  • Able to manage and resolve conflicts equitably and in the most productive manner in accordance with the Group's values.
  • Result driven and able to work in a fast-paced environment.
  • Able to create and maintain an efficient system of operation to support the business needs.
  • Able to multitask and work cross-functionally with different business units.

We regret only shortlisted candidate will be notified.

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