Junior Customer Support Executive

7 days ago

Central Region, Singapore Private Advertiser Full time $30,000 - $45,000 per year

We are seeking a Junior Customer Support Executive to assist clients with their enquiries and ensure a smooth service experience. This role is well-suited for someone who enjoys helping people and solving problems.

Responsibilities

  • Respond to customer enquiries via phone, email or chat
  • Provide clear information about services and processes
  • Record and track issues to ensure timely follow-up
  • Work with internal teams to resolve customer concerns
  • Maintain a polite and professional manner in all interactions

Requirements

  • Diploma/Degree in Business, Marketing or related field
  • Strong communication and problem-solving skills
  • Friendly, patient, and approachable
  • Organised and able to manage multiple tasks
  • Prior customer service experience is an advantage, but not necessary

Benefits

  • Training and on-the-job support provided
  • Opportunities for career progression
  • Positive and collaborative team environment

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