Customer Support Executive

7 days ago

Central Region, Singapore EU Automation Pte Ltd Full time $4,000 - $6,000 per year

About us:

We are a European based company in Singapore and we have grown our Sales team rapidly in recent years.

We supply the Manufacturing Industry with automation equipment to enable the ongoing

production of essential everyday items in Automotive, Aerospace. Food and Beverage, Plastics and Packaging, and Pharmaceutical sectors.

We endeavour to be a valuable partner for our clients, our industry and our people.

The Opportunity:

We are currently looking for a Customer Support Executive.

We strongly believe in a career where you can express yourself and love where you work. We promote an atmosphere where pro activity is key, we look to go the extra mile. We want our customers to return, so we keep them at the center of what we do.

You will be responsible for helping to provide the best service to our customer with the aim of increasing customer retention and inspiring loyalty.

Responsibilities:

  • Check customer PO to make sure all information is correct and match our system, process orders accordingly.
  • Place an order and make payment to the supplier if needed. Follow up and update customers of any delay or issue with order immediately.
  • Send Order Confirmation, update and communicate with customers throughout the order up to and beyond delivery.
  • React to problems professionally and proactively, always being customer-centric without losing sight of what is commercially viable for the company.
  • Raise Customer and Supplier Credit Notes in the system for any refund, warranty jobs.
  • Prepare all necessary shipping documents prior to shipping date.
  • Update notes in the company's CRM system so everyone can see what is happening with any order.

Requirements:

  • Excellent oral and written communication skills in English
  • Teamplayer
  • A good working knowledge of internal CRM systems
  • Experience in handling complaints
  • Ability to multitask, prioritize, and manage time effectively
  • IT savvy
  • Able to handle stressful situations and work under pressure

Benefits:

  • Hybrid Working Policy
  • Medical cover with AIA (AIA Vitality giving you access to perks and White Coat telehealth service including prescription: being delivered the same day)
  • Finish Friday early to kickstart your weekend
  • Celebration of seasonal and life events
  • 15 days annual leave per year, up to 20 days.

  • Customer Support Executive

    7 days ago

    Central Region, Singapore Binal International Pte Ltd Full time $4,000 - $8,000 per year

    About the role As a Customer Support Executive at Binal International Pte Ltd, you will be the frontline of our customer service operations. You will be responsible for providing efficient and effective support to our valued clients, ensuring their needs are met and their queries are resolved in a timely manner.What you'll be doingResponding to incoming...

  • Junior Customer Support Executive

    7 days ago

    Central Region, Singapore Private Advertiser Full time $30,000 - $45,000 per year

    We are seeking a Junior Customer Support Executive to assist clients with their enquiries and ensure a smooth service experience. This role is well-suited for someone who enjoys helping people and solving problems.ResponsibilitiesRespond to customer enquiries via phone, email or chatProvide clear information about services and processesRecord and track...

  • Customer Support Executive

    7 days ago

    Central Region, Singapore MTC Consulting Pte. Ltd. Full time $40,000 - $60,000 per year

    MNCNear MRT5 DAY WORK WEEK Basic + AWS + VBResponsibilities:Focal point for customer queries and supply chain operationsProfessionally handle client inquiries, concerns, and complaints.Monitor shipments with contractors and vendors, updating both internal and external stakeholders.Perform data entry, open and close files, and prepare costing in line with...

  • Customer Service Admin

    7 days ago

    Central Region, Singapore Richdale International Executive Search Pte Ltd Full time $26,400 - $36,000 per year

    Richdale International Executive Search Pte Ltd is hiring a Full time Customer Service Admin role in Bishan, Singapore. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, AfternoonExpected salary:...

  • it customer support executive

    7 days ago

    West Region, Singapore SOLO PTE. LTD. Full time $4,000 - $8,000 per year

    About the role As an IT Customer Support Executive (Software) at SOLO PTE. LTD.', you will be responsible for providing high-quality technical support to our customers. This full-time role is based in the Jurong East West Region and will involve troubleshooting software-related issues, assisting users, and ensuring the smooth operation of our software...

  • Customer Support

    1 day ago

    Central Region, Singapore SwimitRight Full time $7,200 - $7,800 per year

    SwimitRight is hiring a Full time Customer Support role in Geylang, Singapore. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonSunday: Morning, AfternoonExpected salary: $600 - $650 per month

  • Customer Support

    5 days ago

    Central Singapore ALL PROPERTY SOLUTIONS SINGAPORE PTE. LTD. Full time

    **Location** - Singapore, Central Singapore**Job Type** **Salary** - $1,000 - $4,000 Per Month**Date Posted** - 18 hours agoAdditional Details **Job ID** - 119177**Job Views** - 1Roles & Responsibilities Roles & Responsibilities With the expansion of the leasing business in Singapore, we are currently looking for a Business Development Executive to join...

  • Communications Executive

    7 days ago

    Central Region, Singapore Executive Ship Management Pte Ltd Full time $40,000 - $60,000 per year

    Executive Ship Management (ESM) is a premier ship management company preferred by the industry leaders for our superior professional expertise and bespoke services to discerning shipowner.What we offerIn order to keep pace with its growth and expansion, Executive Ship Management Pte Ltd is looking for highly motivated and passionate individuals to join the...

  • Customer Support Executive

    5 days ago

    North-East Region, Singapore ST Engineering Aerospace Systems Pte Ltd Full time $40,000 - $60,000 per year

    Location: SeletarWork Hour: 12-hour shift, 8am-8pm OR 8pm-8amHandle customers' demands for aircraft spares and enquiries.Help program to recover any AOG requirement.Follow up on delivery schedule on the exchange or purchase of components.Prepare packing list for delivering of units to customer.Co-ordination of all shipments to the customer.To track all...

  • Customer Support

    7 days ago

    Central Region, Singapore Delta Electronics Int'l (Singapore) Pte Ltd Full time $80,000 - $120,000 per year

    Revenue Management & Rolling ForecastReview monthly Profit & Loss (P&L) statements, investigate abnormalities, and ensure accuracy.Analyze and report monthly Gross Profit (GP) by product line; circulate reports to Product Managers.Verify revenue classification to ensure accurate booking under respective business categories.Prepare and submit monthly rolling...