Service Operations Executive

2 days ago

Kampong Ubi, Singapore BGC Group Pte Ltd Full time $36,000 per year

Job Highlights:

  • Nearest MRT: Ubi MRT
  • Contract duration: 11 months
  • Salary: Up to $3,00/month.
  • Hybrid: 1 day WFH/week

What You'll Do

Customer Service Support

  • Handling enquiries via calls, emails, and walk-ins.
  • Guiding customers on application procedures and requirements.
  • Assisting with forms, documentation, and appointment scheduling.
  • Maintaining service records and supporting service improvements.

Project & Operational Support

You will also support special projects such as card reprinting, which includes:

  • Coordinating logistics and scheduling.
  • Assisting with stakeholder communication and troubleshooting issues.

Collaboration

  • Work with the Customer Service Team and Head Personnel to ensure smooth operations.
  • Support customer-facing roles by sharing best practices.
  • Liaise with internal departments to address enquiries and project needs.

What We're Looking For

  • Singaporean only.
  • Minimum Diploma holders.
  • Proficient in Microsoft Office applications, including Word and Excel.
  • Prior experience in customer-facing or administrative roles preferred would be advantageous.

Interested candidates please click "Apply Now".

We regret to inform that only shortlisted candidates will be informed.

Angelle Patrick John

Outsourcing Team

BGC Group Pte Ltd

EA: 05C3053

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