Commercial Manager

2 days ago

West Region, Singapore cotac ITS (Asia) Pte. Ltd Full time $80,000 - $120,000 per year

Tasks & Responsibilities:

  • Determine on regular basis the loading of the different services in the depot with the Senior Operations Manager (SMO) and define load gaps
  • Develop and execute a sales plan for existing customers as well as new customers. This plan should consider depot loading and margin situation, customer/ market demands as well as the USPs of the depot
  • Support the SMO with evaluating and developing the customer portfolio
  • Regularly communicate with customers to understand their evolving needs and proactively offer value-added solutions
  • Identify and pursue new business opportunities through market research and lead generation
  • Build relationship with the key decision makers at our (potential) customers, serve as the main point of contact, ensuring satisfaction and addressing any concerns
  • Develop tools to measure customer satisfaction and common sets of SLAs / KPIs to prove cotac's performance
  • Lead price negotiations, understanding market pricing structure and defining pricing strategy
  • React fast and effective to commercial inquiries of our customers;( incl. Offer submissions and follow up) align with SMO's and the Customer Service organization
  • Develop sales reporting structure
  • Define and achieve the sales budget
  • Support budgeting process based on sales budget, customer growth insights and need for new services
  • Lead contract negotiations with customers, ensuring favorable terms and conditions for the company
  • Review and analyze contract documents, identifying potential risks and proposing appropriate mitigation strategies
  • Monitor contract compliance and address any issues or disputes that may arise
  • Stay updated on industry developments, emerging technologies and regulatory changes that may impact the business
  • Provide insights and recommendations based on market intelligence to inform business strategies
  • Collaborate with internal teams to ensure successful delivery of products/ services to customers

Requirements:

  • Bachelor's degree in Business, Sales or Marketing, preferably in Logistics
  • At least 5 years of commercial experience within the tank container depot sector
  • At least 5 years of sales / business development related work experience
  • Highly motivated and results-driven, skilled at gaining stakeholder buy-in
  • In-depth understanding of the tank container depot industry
  • Innovative and proactive, with a proven ability to develop and implement effective sales processes
  • Strong analytical skills, capable of identifying market trends and USPs
  • Excellent communication, negotiation and presentation skills
  • Proven track records in sales and abilities to secure major business accounts

We regret to inform that only shortlisted candidates will be notified.

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