
Senior Executive, Medical Affairs @ West
1 week ago
Healthcare Industry
Positive working environment
Duration: Till Early March 2026
Working Location: West, Jurong East
Working hours: 08.30am – 6.00pm (Monday to Thursday), 08.30am – 5.30pm (Friday)
Job Summary
This position is pivotal in managing patient feedback to enhance overall patient satisfaction and experience during their journey with us.
Job Duties
- Ensure complaints are managed expeditiously to enhance overall efficiency and improve overall patient experience.
- Provide sound recommendations to internal stakeholders and addressing patient's feedback confidently to achieve an amicable resolution.
- Establish regular communication channels to ensure all involved parties are informed throughout the investigation process.
- Ensure that the information gathered is comprehensive, relevant, and accurate, minimizing the need for rework.
- Ensure the administrative work and co-ordination of Family Conference between stakeholders and patients are well-managed.
- Ensure projects assigned are executed on time, on target and with quality.
Requirements
- Bachelor's degree
- 1 – 3 years of relevant experience in customer service environment, preferably in healthcare setting.
- Entry level are welcomed to apply.
- Excellent interpersonal and communication skills.
- Possess good writing and analytical skills.
- Ability to work collaboratively across all levels or stakeholders.
- Ability to crystallise issues and identify root causes to facilitate effective resolution strategies.
- Ability to maintain composure and clarity of thought under difficult situations.
- Experience in using Microsoft Office is an added advantage.
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.
Contact number:
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd
• UEN No E
• EA License No. 01C4394
• Reg.
• R
• Bertram Lee Kian Hui
-
Regulatory Affairs Executive
1 week ago
Central Region, Singapore Poli Medical Company Pte Ltd Full time $90,000 - $120,000 per yearKey Responsibilities:Regulatory Submissions & ApprovalsPrepare, compile, and submit product registration dossiers to HSA and other relevant regulatory authorities.Maintain up-to-date knowledge of Singapore's Health Sciences Authority (HSA) guidelines, ASEAN Common Technical Dossier (ACTD), and other regional requirements.Ensure timely approvals for new...
-
Senior Assistant Manager, Medical Affairs
6 days ago
Central Region, Singapore ALLIED SEARCH PTE. LTD. Full time $90,000 - $120,000 per yearReputable OrganizationGreat Career OpportunityCompetitive Remuneration PackageAs a Senior Assistant Manager (Medical Affairs) you will be responsible for the following duties:Administer credentialing and privileging processes for clinical staff, ensuring complete documentation, database management, and committee meeting support.Maintain and update daily and...
-
Assistant Manager, Medical Affairs
1 week ago
Central Region, Singapore ALLIED SEARCH PTE. LTD. Full time $90,000 - $120,000 per yearReputable OrganizationGreat Career OpportunityCompetitive Remuneration PackageAs a Assistant Manager (Medical Affairs) you will be responsible for the following duties:Administer credentialing and privileging processes for clinical staff, ensuring complete documentation, database management, and committee meeting support.Maintain and update daily and monthly...
-
Senior Corporate Affairs
1 week ago
Central Region, Singapore ASEAN CABLESHIP PTE. LTD. Full time $90,000 - $120,000 per yearWe're Hiring: Senior Corporate Affairs / Admin ExecutiveDepartment: Corporate Affairs / AdministrationReporting to: Head of Corporate Affairs / AdminAre you an experienced professional with a passion for corporate governance, administration, and strategic coordination? Join our dynamic team as a Senior Corporate Affairs / Admin Executive and play a key role...
-
West Region, Singapore West-Street Carrier Pte Ltd Full time $104,000 - $130,878 per yearLogistics Client Relationship (Asst Mgr / Snr / Executive)Company OverviewAt West-Street Carrier, we are on a journey of transformation — repositioning our business to better serve customers and strengthen our standing in Singapore's logistics sector. With over 30 years of experience in freight, warehousing, and transport, we are entering a new phase of...
-
Assistant Manager, Medical Affairs
4 days ago
Central Region, Singapore ALLIED SEARCH PTE. LTD. Full time $104,000 - $130,878 per yearReputable OrganizationGreat Career OpportunityCompetitive Remuneration PackageAs a Assistant Manager/ Senior Assistant Manager, Medical Affairs - Clinical Governance you will be responsible for the following duties:Coordinate and support the implementation of clinical quality and safety programmes across the organisation.Collaborate with relevant departments...
-
Accounts Executive
1 week ago
West Region, Singapore Acumed Medical Pte Ltd Full time $40,000 - $80,000 per yearAbout the role AcuMed Medical Pte Ltd, a leading provider of medical solutions, is seeking an Accounts Executive to join their team in the West Region. This full-time position is an excellent opportunity for a budding Accountant to experience the day-to-day operations in maintaining the financial health and compliance of the our group of companies.What...
-
General Affairs
4 days ago
North Region, Singapore Reeracoen Singapore Pte Ltd Full time $60,000 - $80,000 per yearJob title: General Affairs & Administrative ExecutiveReference ID: 35968One of our clients, a Japanese rice trading firm, is seeking a General Affairs & Administrative Executive to report directly to the Japanese Managing Director.【Responsibilities】- Send accounting-related documents (Accounting is outsourced, this involves only administrative tasks).-...
-
School Senior Admin Executive West
1 week ago
West Region, Singapore ScienTec Consulting Pte Ltd Full time $46,080 per yearDuration: 6-months (Subjected to renewable)Location: WestSalary: Up to $3,800 per monthAbout the Role: We are seeking a highly organized and proactive Senior Executive – Administrative Support to join the Students Office. The incumbent will play a pivotal role in ensuring smooth office operations, managing inventories, supporting events, and maintaining...
-
Assistant Manager, Medical Affairs
1 week ago
Central Region, Singapore National University Hospital Full time $80,000 - $120,000 per yearCareer in the HospitalJoin our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.At NUH, we are driven by a shared purpose – to lend a helping hand...