Senior Logistic Executive/ Logistic Assistant Manager

13 hours ago

West Region, Singapore West-Street Carrier Pte Ltd Full time $104,000 - $130,878 per year
Logistics Client Relationship (Asst Mgr / Snr / Executive)

Company Overview

At West-Street Carrier, we are on a journey of transformation — repositioning our business to better serve customers and strengthen our standing in Singapore's logistics sector. With over 30 years of experience in freight, warehousing, and transport, we are entering a new phase of growth, and we are looking for the right people to join us in building the future.

Role Overview

We're seeking a customer-focused, hands-on logistics professional to deliver the best customer service experience to our clients. In this role, you will act as the key point of contact for customers, ensuring their logistics needs are met with efficiency, care, and professionalism.

You will manage client relationships, coordinate freight and warehouse operations, and take the lead in service recovery, SOP improvements, and guiding newcomers. In addition, candidates who are able to identify opportunities, support the sales team, or bring in new business will enjoy additional bonus incentives.

Key Responsibilities

  • Act as the central contact for customers, ensuring high levels of service and satisfaction.
  • Manage client bookings, inbound and outbound orders, and coordinate across freight, transport, and warehouse teams.
  • Monitor and manage inventory using Warehouse Management Systems (WMS) and deliveries using Transport Management System (TMS).
  • Handle customer inquiries, requests, and escalations with professionalism; provide solutions and corrective action plans.
  • Work with Manager to strengthen SOPs and improve service delivery standards.
  • Train and guide new team members to deliver consistent customer service.
  • Improve order cycle times, reduce costs, and enhance customer outcomes.
  • Coordinate with external vendors when outsourcing is required, ensuring service quality is maintained.
  • Support client operational review meetings to improve communication and strengthen partnerships.
  • Identify upsell opportunities in driving revenue growth, and be rewarded with bonus for contributing to new sales.

Qualifications, Experience & Competencies

  • Diploma or higher in Logistics, Supply Chain, Business, or related discipline.
  • Minimum 3 years of working experience in freight forwarding, warehousing, and/or transport logistics,contract logistics.
  • Strong background in customer service and client relationship management.
  • Familiar with WMS/TMS and SOP-driven operations.
  • Proven ability to resolve issues independently and think of customer-oriented solutions.
  • Excellent communication and interpersonal skills.

  • Self-motivated, proactive, and able to work both independently and as part of a team.

  • Strong ability to manage customer portfolios through excellent client service, proposal support, and business insights.

  • Hands-on and adaptable — willing to "roll up sleeves" to get the job done in fast past environment
  • Strong organizational skills: able to prioritize, plan, detail oriented and deliver under pressure.
  • Proficiency in MS Office (Excel and formulas, Word, PowerPoint, Vlook up).

Benefits

  • Competitive salary package (Assistant Manager / Senior / Executive level depending on experience).
  • 13th-month bonus after 1 year of service.
  • Bonus incentives for contributing to sales growth and great performance
  • Training and development opportunities.
  • Office located just 7 minutes from Tuas West MRT Station.

  • Logistics Manager

    6 days ago

    East Region, Singapore YONG HUA TRADING & LOGISTIC SERVICE PTE. LTD. Full time $80,000 - $120,000 per year

    Develop new business and regional relationships to increase market share in multiple verticals. Develop regional relationships with stakeholders to increase market share. Develop solutions to address gaps and weaknesses in supply chain operations. Engage in targeted conversations that steer customers to solutions that address their needs.Evaluate big data...

  • Logistic Intern

    2 weeks ago

    West Region, Singapore NatSteel Holdings Pte Ltd Full time $30,000 - $60,000 per year

    Internship Job Description1. Logistic Platform UAT Testing Support (including E-DO):·       Assist in the User Acceptance Testing (UAT) of the newly developed Logistic Platform system, which integrates E-DO functions.·       Execute test cases across all modules, including: Logistic Operation Platform (Controller) Driver website(driver)...

  • Logistics Assistant

    6 days ago

    West Region, Singapore Elitez Pte Ltd Full time $44,000 - $52,000 per year

    All Candidates Are Welcomed to ApplyWAREHOOUSE / LOGISTICS1) LOGISTICS ASSISTANT @Bulim Avenue Day Shift - Monday to Friday, 8am to 5.30pm ; Saturday, 8am to 12pm Night Shift - Monday to Friday, 8pm to 6am (May require performing OT) Salary : $9 - $10/hr (weekly pay)#Must be able to lift bulky item up to10kgs #Can stand for long hours for pick and pack...

  • Warehouse Logistics Assistant

    6 days ago

    West Region, Singapore Good Job Creations (Singapore) Pte Ltd Full time $24,000 - $28,000 per year

    Hiring: Logistics Assistants (x4) – Tuas South Salary: $2,000 – $2,300/month Location: Tuas South Street 2 (Transport provided from Joo Koon & other pickup points) Working Hours: Mon – Fri, 7:45 AM – 4:45 PM Contract: 1 year (renewable / convertible to permanent) Products: Medical Devices & Healthcare ItemsJob ResponsibilitiesHandle logistics...

  • Warehouse & Logistics Manager

    6 days ago

    West Region, Singapore West Pharmaceutical Services Singapore Pte Ltd Full time $80,000 - $120,000 per year

    Job Summary:The Warehouse and Logistics Manager ensure comprehensive operations of the warehouse and logistics processes, encompassing inventory control, order fulfillment, and transportation logistics ensuring compliance with safety and quality standards, and optimizing operational performance. This role includes managing relationships with Third-Party...

  • Logistics Manager

    6 days ago

    West Region, Singapore Eadeco (Singapore) Pte Ltd Full time $104,000 - $130,878 per year

    We are looking for an experienced and detail-oriented Logistics Manager to oversee import logistics and shipment coordination. You'll manage shipment planning, streamline processes, ensure compliance, and drive cost efficiencies to support business growth.Key Responsibilities:Shipment Coordination & DocumentationLiaise with overseas agents for import...

  • Urgent: Logistics

    2 days ago

    West Region, Singapore STAFFKING PTE LTD Full time $70,000 - $120,000 per year

    Summary:3PL / Freight Forwarding / Manufacturing, etc. Locations: West or East Multiple HeadcountsLogistic Executive Responsibilities:Manage end-to-end processing of customer orders, ensuring accuracy and timely fulfillmentCoordinate with freight forwarders, transport providers, and carriers for efficient shipment handlingMonitor and update inventory...

  • Logistics Assistant

    2 days ago

    West Region, Singapore Sunview Engineering Pte Ltd Full time $25,000 - $35,000 per year

    Sunview Engineering Pte Ltd is hiring a Full time Logistics Assistant role in Clementi, Singapore. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, Afternoon

  • Supply Chain and Logistics Senior Manager

    2 days ago

    West Region, Singapore Private Advertiser Full time $120,000 - $180,000 per year

    AboutAs the Senior Manager of Supply Chain and Logistics , you will be responsible for overseeing all aspects of supply chain operations in a pharmaceutical manufacturing environment, focusing on supply and demand planning, procurement, inventory management, logistics, and distribution. The role involves developing and executing strategies for sourcing, cost...

  • Logistics Executive

    12 hours ago

    Central Region, Singapore ALPS Pte Ltd Full time $70,000 - $120,000 per year

    About ALPSALPS - a subsidiary of SingHealth, was set up in 2018 as part of Ministry of Health's (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare...