Banking Call Centre Exe

**Responsibilities**: - Maintain the knowledge database of the eBanking Call Centre. Document and maintain the Client’s requests/enquiries received in the Bank’s ticketing tool, keep control over the issues list and see through each issue to closure in a timely manner. - Act as Subject Matter Expert for a specific focus area e.g. Authentication,...

Job Opportunity in Banking Call CentreAbout the Role:We are seeking a skilled and customer-focused individual to join our team as a banking call centre representative.The ideal candidate will have excellent communication skills, be able to understand customer needs and provide tailored solutions.Able to identify opportunities to enhance customer experience...

Job Role: Customer Service RepresentativeRole Overview:We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling inbound calls from customers regarding banking services.Your primary objective will be to provide accurate and timely responses to customer...

*Award-Winning Customer Service *Promising Career Progression *Training provided and continuous support from superior *Great banking career opportunity *5 days work week - 4 weekdays 1 weekend *Must be open to night shifts and must be flexible* *Attractive Allowances* We are partnering with one of the well-established Local Banks in Singapore that provides...

Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...

Customer Service OpportunityWe are seeking a highly motivated and experienced individual to join our team as a Bank Call Centre Executive.Key Responsibilities:Providing exceptional customer service by answering enquiries and escalating issues to relevant departmentsInitiating callbacks to customers to confirm details and resolve concernsDelivering excellent...

Description: Location singapore Changi business park or Jurong. Freshers can also apply As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: - Meeting KPIs without compromising service quality. - Ensuring accuracy and compliance in...

Experience :Min 1 Year in /Call Center Shift:Rotational Morning and Rotational Afternoon Location:Changi,Jurong(Location cannot be chosen) As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: - Meeting KPIs without compromising service...

Job SummaryAs a highly motivated Call Centre Executive, you will be responsible for handling inbound calls, fulfilling customer inquiries, and ensuring compliance with company standards.Key Responsibilities:Answer customer calls regarding UOB Accounts servicing, campaigns, products enquiries, and helpdesk enquiries;Resolve customer issues and follow through...

**Position: Call Centre Officer** **Working shift**: - 1st shift: Starts at 7am, ends at 4pm. - Last shift: Starts at 4pm ends at 1am. There’s also a 30mins interval of different starting time after 8am. (8.30, 9am, 9.30am so on..) - Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services...