Sales Operations Analyst

3 days ago

Central Region, Singapore Peoplebank Singapore Pte Ltd Full time $80,000 - $120,000 per year

About the role:

Join our client's GTM Strategy & Operations team to drive operational excellence for our Sales Development organization across APAC (with focus on Greater China). You'll standardize workflows, strengthen reporting and align processes across markets, with a primary focus on Greater China. This role is a great fit for someone with a Revenue Operations background, strong analytical skills and a systems mindset. Interest in Generative AI and automation is a plus as we scale impact and efficiency.

What you'll do

  • Support day-to-day operations for Greater China Sales Development across inbound and outbound motions
  • Manage and improve core processes: lead routing, territory assignment, headcount management and activity tracking
    • Maintain CRM and system hygiene (e.g., Salesforce) to ensure clean data, accurate reporting and reliable funnel visibility
  • Build and enhance dashboards and reports covering rep productivity, conversion rates, SLAs and lead volume
  • Identify gaps in manual workflows and design scalable, standardized solutions aligned to APAC practices
  • Contribute to business planning, performance management and leadership updates with clear, structured insights
  • Explore and support AI-powered tools and automation to streamline operations and boost productivity

What you'll have:

  • Bachelor's degree or equivalent practical experience
  • 3+ years in Sales Operations or similar analytical roles
  • Fluency in Mandarin and English (spoken and written)
  • Proficiency in Microsoft Excel and PowerPoint
  • Familiarity with Salesforce or other CRM platforms
  • Experience with data visualization tools (e.g., Tableau, Power BI)
  • Structured, detail-oriented thinker with a strong process mindset
  • Able to work independently and collaborate cross-functionally
  • Interest in using Generative AI and automation to improve team efficiency

How to Apply: Interested applicants, please click on the "Apply Now" to submit your updated resume.

Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.

Mae Tam

Managing Director

EA Personnel No: R1110987

Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248

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