Executive Officer
2 weeks ago
Leading Utilities Group company
Duration: 12 months extendable/convertible
Working Location: Kallang Sector
Working hours: 08.30am – 6.00pm (Monday to Friday)
Job Responsibilities
Core Operations
· Issue and validate Purchase Orders (PO), Work Orders (WO), and Contract Confirmations (CC) for construction and installation works.
· Maintain and update the resident database, including onboarding, sign-ups, and cancellations.
· Process contractor invoices and ensure timely payments.
· Manage invoicing and collection of payments from residents.
Reporting & Analysis
· Prepare management reports and dashboards to track operational performance.
· Analyze data trends to identify areas for improvement and support strategic planning.
· Administrative & Project Support
· Assist the management team with project coordination and administrative tasks.
· Liaise with internal and cross functional departments to ensure alignment and timely execution of deliverables.
Governance and Process Improvement
· Lead the transition of the billing process to reduce manual intervention and optimize manpower.
· Develop and enhance SOPs and Business Continuity Plans (BCPs) to ensure business continuity
· Establish governance frameworks across functions to ensure compliance with company policies and facilitate transition into Business-As-Usual (BAU) operations.
· Ensuring regulatory and operational compliance
· Driving continuous improvement
Job Requirements
· Minimum 3–5 years of experience in administration, backend operations and process improvement
· Proven experience in defining, mapping and maintaining process frameworks
· Advanced Microsoft Office skills, especially Excel (pivot tables, formulas, dashboards), Power BI
· Experience using Salesforce for resident or customer relationship management.
· Familiarity with ServiceNow for workflow automation, ticketing, or service management.
· Comfortable working with data visualization tools and enterprise systems.
· Meticulous and organized, with a strong attention to detail.
· Analytical mindset with the ability to interpret data and generate insights.
· Proactive and resourceful, able to work independently and collaboratively.
· Excellent communication and interpersonal skills
· High integrity and commitment to governance and compliance.
· Ability to work independently and as part of a team
Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.
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PERSOLKELLY Singapore Pte Ltd
• UEN No E
• EA License No. 01C4394
• Reg.
• R
• Bertram Lee Kian Hui
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