Executive, IT Support

Drive service excellence through case management and resolutionManage all service touchpoints in accordance with defined service levels in attending to customer feedback, complaints, enquires or complimentsManage MP letters (non-cabinet ministers), in charge of escalations to CEO, and handle regulatory cases (e.g. SSG).Investigate and resolve cases ensuring...

Job ResponsibilitiesWork with the Creative Manager for all marketing collateral designSupporting the Marketing & Communication Manager with social media managementCo-ordinate media hosting, interviews, photoshoots and marketing eventsHandle room bookings/complimentary forms for all media-related stays and diningSend out internal media advisories for upcoming...

Invoice ProcessingReceive, verify, and process vendor invoiceMatch invoices with purchase orders/service agreements/Goods Receipt Invioce Receipt ("GRIR")Regular review of GRIR clearing accountsInvestigate and resolve discrepancies between purchase orders, GRIREnsure proper coding of expenses to correct cost centers/profit centers and General Ledger...

Responsibilities:LMS Administration and Support:Assist in the day-to-day management of the LXP platform, including user account creation, course enrolments, and troubleshooting.Provide technical support to users, helping to resolve login issues, navigation difficulties, and content access problems.Monitor the platform for any system errors or issues and...

Role OverviewYou will take ownership of the day-to-day operations and delivery of NTUC LearningHub's Career Mentoring Programme, ensuring a seamless experience for mentors and mentees. This role involves coordinating the mentoring journey, ensuring programme milestones are met, managing engagement, and providing insights to strengthen the programme. You will...

This role gives the right candidate hands-on working experience and is designed to give the candidate an insight into our business, an understanding of our culture while developing critical skills necessary for future success.The candidate will be contributing to our business and taking on real responsibility to grow with us. We are looking for critical...

Learning Solutioning and Training ManagerCritical Work Function: Manage the training unit, delivery, and trainers in accordance to government regulations and LHUB's policies.Key Task:Manage the trainers in the training unitAssist in the curriculum development and instructional design of coursewareProject manage the outsourcing of courseware development and...

Job Responsibilities:Responsible full spectrum of HR, including recruitment, succession planning, performance appraisals,Compensation and benefits, discipline and coaching, and grievance handling.Provide leadership to HR team in overseeing daily HR, operations and resolving management-related issues.Collaborate with Heads of Department, understand manpower...

*Please note that this is NOT a Technical role or a Marketing role.NTUC LearningHub is seeking a passionate and strategic Product Manager to lead the development and management of selected* Critical Core Skills (CCS) offerings. This portfolio includes essential employability and business competencies such as communication, collaboration,...

Content Partner Sourcing & ManagementIdentify and onboard new content partners aligned with our Learning Platform's strategic objectivesBuild and maintain strong, long-term relationships with new and existing content providers, professional bodies, and government agencies to ensure mutually beneficial partnerships.Lead contract negotiations and renewals with...