Executive, Digital Learning Platform

3 days ago

Bras Basah, Singapore NTUC LearningHub Pte Ltd Full time $40,000 - $80,000 per year

Responsibilities:

LMS Administration and Support:

  • Assist in the day-to-day management of the LXP platform, including user account creation, course enrolments, and troubleshooting.
  • Provide technical support to users, helping to resolve login issues, navigation difficulties, and content access problems.
  • Monitor the platform for any system errors or issues and report them to the LXP team.
  • Collect feedback from users to identify areas for improvement and suggest new features or content.

Content Management:

  • Upload and organize learning materials such as videos, documents, quizzes, and assignments onto the LMS.
  • Ensure content is up-to-date, accurately tagged, and structured in a user-friendly manner.
  • Assist in the creation and testing of online courses and training programs.

Data Analysis and Reporting:

  • Track and analyze user activity, course completion rates, and other relevant metrics.
  • Identify trends or patterns in user data to provide insights on potential improvements.

Quality Assurance:

  • Participate in testing new features or updates to the LXP platform to ensure they function as intended.
  • Conduct regular checks to verify that all links, resources, and content within the LMS are functional and accessible.

Requirements:

  • Currently pursuing a degree/diploma in Education, Information Technology, Business, or a related field.
  • Strong interest in e-learning, instructional technology, or online education.
  • Basic understanding of learning management systems or content management platforms is a plus.
  • Excellent organizational and communication skills.
  • Ability to work independently and as part of a team.

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