Content Manager, Digital Business

1 week ago

Bras Basah, Singapore NTUC LearningHub Pte Ltd Full time $80,000 - $120,000 per year

Content Partner Sourcing & Management

  • Identify and onboard new content partners aligned with our Learning Platform's strategic objectives
  • Build and maintain strong, long-term relationships with new and existing content providers, professional bodies, and government agencies to ensure mutually beneficial partnerships.
  • Lead contract negotiations and renewals with content partners, working closely with the legal team to draft, review, and finalise agreements.
  • Work closely with Product, Technology, and Design teams to facilitate the smooth onboarding of content partners and integration into internal systems.

Content Management and Curation

  • Oversee the full content lifecycle, including regular reviews to refresh, retire, and update content based on learner needs, industry relevance, and platform data.
  • Supervise and provide direction to external vendors and content curators to ensure alignment with enterprise client needs and content quality standards.
  • Collaborate with subject matter experts and internal product teams to develop, produce, and publish quality learning content that meets the needs of our target audiences.

Marketing and Communications Support

  • Partner with Corporate Sales teams and external stakeholders to develop go-to-market strategies and campaigns for newly launched or updated content offerings.
  • Coordinate with external agencies to produce marketing collateral and communication materials to support new product features and content launches.

Other Responsibilities

  • Track and report on key content performance metrics; create and deliver presentation decks for internal and external business presentations.
  • Support other initiatives related to content and partnership development as required.

Requirements:

  • Minimum 5 years of experience in Learning & Development (L&D), continuing education, or a related domain
  • At least 2 years of direct experience in partnership development.
  • Proven ability to lead contract negotiation processes and manage contract lifecycle in collaboration with legal team.
  • Strong project management and cross-functional collaboration skills; comfortable working across teams (Product, Tech, Marketing, Legal, Sales etc).
  • Exceptional communication, stakeholder management, and interpersonal skills.
  • Strong problem-solving ability with a results-oriented and strategic mindset.
  • Ability to take ownership and drive partnership initiatives from proposal to execution.
  • Comfortable in a fast-paced, dynamic environment and able to manage multiple projects simultaneously.
  • Proficient in Microsoft Excel and PowerPoint
  • Experience in marketing and communications is a plus

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