Operations Officer
6 days ago
Introduction
Join us at AIT, where we believe every day presents an opportunity to make a global impact
We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.
Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us
Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.
Responsibilities
Liaise with customers to ensure all shipments' orders are processed in a timely and accurate mannerCommunicate with oversea office for shipment arrangement to ensure shipments handling properly and efficientlyLiaising with ocean carriers, airlines, forwarding partners on schedules, bookings, pick-ups etc.Ensure all invoicing to customers and inter-companies are in compliance with the company guidelines within required timelineHandling Air/Ocean freight Import or Export documents (both Mawb & Hawb level as well as HBL & MBL)Handle full set of Air/Ocean Export documentsSystem data entry – Cargowise experiences will be an added advantageFollow up on shipment status and updating all stakeholders timelyResponsible for daily inquiry related to external and internal partiesInvestigating root-cause in case of operational issues and services failures and to provide improvement/solutions to customersAd-hoc projects as assigned by superior
Qualifications
Diploma or above (Those with good experiences but less education qualifications may be considered)At least 2 year's related working experience, preferably well-versed in import/export complianceProficiency in PC applications including Ms word, Excel and PowerPointGood command of spoken and written EnglishAble to work overtime/weekends when required and work under pressure.Reliable, Intelligent and highly efficientMust be a TEAM PLAYEROnly Singaporean and PR needs apply.
What AIT Can Offer You
In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Employee Support program.
About AIT Worldwide
AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America's-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action here.
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