Customer Service Officer

6 days ago


East Region, Singapore AlwaysHired Pte. Ltd. Full time $30,000 - $60,000 per year
Customer Service Officer (Airport | Up to $3,000 | $5,000 Joining Bonus)

Changi Airport | Transport Provided | 6-Day Rotating Shift


Job Highlights
  • Gross Salary up to $3,000 (Basic up to $2,600 + OT + Shift Allowance)
  • Attractive $5,000 Joining Bonus
  • AWS + Variable Bonus (Up to 4 months)

Job Description

Be part of Singapore's world-class airport service team We are looking for passionate and customer-oriented individuals to join us as Customer Service Officers at Changi Airport. You will play a vital role in ensuring passengers enjoy a smooth and welcoming travel experience.


Responsibilities
  • Greet and assist passengers at check-in counters, ensuring efficient service
  • Manage departure procedures to maintain smooth passenger flow
  • Provide personalized support to passengers with special needs
  • Deliver excellent customer service in premium airport lounges
  • Uphold service standards to create a positive travel experience

Requirements
  • Minimum GCE 'O' Level or equivalent
  • Good communication and interpersonal skills
  • Able to work 6-day rotating shifts, including weekends and public holidays
  • Pleasant personality with a strong passion for customer service
  • Prior customer service experience will be an advantage (not mandatory)

Working Hours
  • 6 days per week on rotating shifts
  • Transport provided for shifts ending after midnight

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at

Larry Loh Yi Song | Registration Number: R | AlwaysHired Pte Ltd

EA Licence No: 24C2293



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