Customer Service Officer

4 days ago


East Region, Singapore Talentvis Singapore Pte Ltd Full time $28,000 - $34,000 per year

Location: East

Employment Type: Permanent

Salary: Up to $3,400 + AWS + Variable Bonus (based on company performance)

Working Hours:

  • Monday to Friday: 9:00am – 5:30pm
  • Alternate Saturdays: 9:00am – 1:00pm

About the Role

We are seeking a dedicated and motivated Customer Service Officer/Executive to join our team. This role offers excellent exposure to the logistics and shipping industry, with opportunities to build a stable and rewarding career. Fresh graduates are encouraged to apply, as full training will be provided.


Key Responsibilities
  • Customer Service: Manage customer enquiries via phone or email related to import shipments, ensuring timely and professional support.
  • Shipment Coordination: Liaise with overseas branches and local delivery teams to ensure smooth freight arrangements and on-time deliveries.
  • Documentation: Review and verify shipping documents for accuracy before dispatching to customers.
  • Billing: Monitor billing flow and pre-check invoices to ensure accuracy before submission.

Requirements
  • Diploma/Degree holders in any discipline (fresh graduates welcome).
  • Strong communication and interpersonal skills.
  • Detail-oriented with good coordination abilities.

What We Offer
  • Competitive salary package up to $3,400.
  • Annual Wage Supplement (AWS) + Variable Bonus (based on company performance).
  • Career growth opportunities in a stable and reputable MNC environment.
  • Structured working hours (no night shifts).

EA Personnel Name: Lazarus Hein

EA Personnel No: R

EA License No: 04C3537



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