Customer Service Officer

CUSTOMER SERVICES OFFICER - SAFRA TOA PAYOHSingaporean or Singapore Permanent Resident onlyResponsibilities:- Performs opening of front desk activities.Receive members / guests at the counter. Check the member's membership card and NRIC. Receive / transfer calls and call back. Take booking / reservation of sport facilities (for selected facilities only). ...

The Job:Daily Operations· Manage bookings, amendments and cancellations of villa bookings for Sealand Villa on daily basis.· Ensure smooth daily operations of the check-in reception, e.g., ensure seamless and smooth check in/out of guests.· Handle online/telephone/walk-in enquiries regarding villas booking and reservation.· Collect payment for villas...

Dear Administrators,We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the East area at Tampines (Tampines Junction).(Students that are interested to gain experience in customer service excellence are welcome to join us)Key Responsibilities:Provide friendly and...

• Work life balance• AWS + VB + Allowance• Friendly & supportive team cultureResponsibilities:Handle feedback, complaints and resolve issues promptlyManage day-to-day office administration (filing, record-keeping, data entry)Ensure smooth daily operations of the check-in reception and seamless check-in and check-out experience for guestsPrepare and...

Job DescriptionProvide excellent customer service to internal and external customersAssist in the execution of shopping mall's promotion and redemption programmesHandle all customers' enquiries and provide assistanceEnsure that the redemption process during the advertising and promotion campaign period is carried out properlyProvide administrative support to...

The Senior Customer Service Officer aka Junior CS Team Lead manages a small team of CS Officers at Our Tampines Hub (OTH) to provide informative services to the residents that is patronizing OTH and to work closely with the client for all the related administrative duties and the reporting of all marketing communications activities.Primary responsibilities...

In this role, you will be at the forefront of our client's banking services, providing personalized support to the valued customers. You will play a key role in ensuring customer satisfaction, while also identifying opportunities to enhance services and products. This position offers a competitive salary, generous shift allowances, and a pathway for...

Location- East areaWorking Hours: Mondays to Fridays 8:30am – 6pm, Alternate Saturdays 8:30am – 12:30pmEnsures customer service operations meet established quality standard across multiple brands.Proactively manage key quality matrix, including the NPS (Net Promoter Score), CSI (Customer Satisfaction Index)Analysing customer feedback to create and...

Responsibility:Attend customer's call enquiriesRespond customer's toner requestMonitor customer's toner usage by system, and plan toner deliveryCoordinate with logistics for toner deliverySend toner quotation to customers upon requestTo keep records of all conversations in our call centre database in a comprehensible wayTo build sustainable relationships and...

Join our team in one of the largest banks in Asia as a call center agent Gain valuable experience and new opportunities to expand your skillsets, plus an attractive allowanceContract: 12 months subject to renewal3-month training provided in East locationWorking location: East or West (Choose preferred)5 working days per week (4 weekdays & 1 weekend)Only PM...