Customer Service Officer

CUSTOMER SERVICES OFFICER - SAFRA TOA PAYOHSingaporean or Singapore Permanent Resident onlyResponsibilities:- Performs opening of front desk activities.Receive members / guests at the counter. Check the member's membership card and NRIC. Receive / transfer calls and call back. Take booking / reservation of sport facilities (for selected facilities only). ...

The Job:Daily Operations· Manage bookings, amendments and cancellations of villa bookings for Sealand Villa on daily basis.· Ensure smooth daily operations of the check-in reception, e.g., ensure seamless and smooth check in/out of guests.· Handle online/telephone/walk-in enquiries regarding villas booking and reservation.· Collect payment for villas...

Working Hours:3 days with alternate 4 days work week7.30am - 8pm9.30am - 10pmJob Responsibilities:Provide excellent customer service to customers.Attend to all walk-in enquiries from customers.Handle lost-and-found enquiries.Handle customers phone call enquiries.Ensure customer enquiry are properly addressed and escalate customer complaints to related...

• Work life balance• AWS + VB + Allowance• Friendly & supportive team cultureResponsibilities:Handle feedback, complaints and resolve issues promptlyManage day-to-day office administration (filing, record-keeping, data entry)Ensure smooth daily operations of the check-in reception and seamless check-in and check-out experience for guestsPrepare and...

Job DescriptionProvide excellent customer service to internal and external customersAssist in the execution of shopping mall's promotion and redemption programmesHandle all customers' enquiries and provide assistanceEnsure that the redemption process during the advertising and promotion campaign period is carried out properlyProvide administrative support to...

Location: EastEmployment Type: PermanentSalary: Up to $3,400 + AWS + Variable Bonus (based on company performance)Working Hours:Monday to Friday: 9:00am – 5:30pmAlternate Saturdays: 9:00am – 1:00pmAbout the RoleWe are seeking a dedicated and motivated Customer Service Officer/Executive to join our team. This role offers excellent exposure to the...

The Senior Customer Service Officer aka Junior CS Team Lead manages a small team of CS Officers at Our Tampines Hub (OTH) to provide informative services to the residents that is patronizing OTH and to work closely with the client for all the related administrative duties and the reporting of all marketing communications activities.Primary responsibilities...

In this role, you will be at the forefront of our client's banking services, providing personalized support to the valued customers. You will play a key role in ensuring customer satisfaction, while also identifying opportunities to enhance services and products. This position offers a competitive salary, generous shift allowances, and a pathway for...

Our client is one of the top financial institutions and looking for customer service orientated individuals motivated to provide quality service and support customers.Contract: 12 months subject to renewalLocation: Changi Business Park or JurongSalary: Allowances (up to $1000)Job responsibilities:Deliver personalized service over the telephone to customers...

Location- East areaWorking Hours: Mondays to Fridays 8:30am – 6pm, Alternate Saturdays 8:30am – 12:30pmEnsures customer service operations meet established quality standard across multiple brands.Proactively manage key quality matrix, including the NPS (Net Promoter Score), CSI (Customer Satisfaction Index)Analysing customer feedback to create and...