Customer Service Officer

9 hours ago


East Region, Singapore PERSOL Full time $30,000 - $40,000 per year

Our client is one of the top financial institutions and looking for customer service orientated individuals motivated to provide quality service and support customers.

Contract: 12 months subject to renewal

Location: Changi Business Park or Jurong

Salary: Allowances (up to $1000)

Job responsibilities:

  • Deliver personalized service over the telephone to customers in call center on banking products, accounts, and services enquiries in an effective and efficient manner.
  • Ability to understand customers' needs and provide appropriate solutions and attention.
  • Consistently deliver excellent quality service to our customers to achieve total customer satisfaction.
  • Solicit customers' feedback and identify problem trends for improvement actions.

Requirements:

  • Experienced in customer service (Non-banking call center experienced applicants are also welcome)

Kindly note that only shortlisted candidates will be contacted.

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PERSOLKELLY Singapore Pte Ltd

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EA License No. 01C4394

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