Customer Service Officer

Working Hours:3 days with alternate 4 days work week7.30am - 8pm9.30am - 10pmJob Responsibilities:Provide excellent customer service to customers.Attend to all walk-in enquiries from customers.Handle lost-and-found enquiries.Handle customers phone call enquiries.Ensure customer enquiry are properly addressed and escalate customer complaints to related...

Role OverviewRespond promptly and professionally to public inquiries via phone, emails and live chat.Resolve issues efficiently, handling escalations with competence.Support continuous improvement of Quality Management System through assigned duties.RequirementsMinimum education: GCE 'A' Level and aboveIdeally 2 years of relevant experience; fresh candidates...

Our client is one of the top financial institutions and looking for customer service orientated individuals motivated to provide quality service and support customers.Contract: 12 months subject to renewalLocation: Changi Business Park or JurongSalary: Allowances (up to $1000)Job responsibilities:Deliver personalized service over the telephone to customers...

Job Description:This role focuses on supporting air export operations through customer service, shipment coordination, and documentation. You will handle customer inquiries, arrange cargo collection, process booking requests, provide flight details, and manage communication with overseas offices. The role also involves verifying vendor invoices, preparing...

**Specific Responsibilities**: - To be responsible for day to day management of all aspects of customer service. - Able to handle large volume of calls daily. - Support sales and operation team to execute daily activities and meet objectives associated with all tasks assigned. - Promote excellent customer service and ensure satisfaction is delivered...

Join us as a Customer Service OfficerTraining provided (Up to 4 weeks)5-day work week (Mon - Fri, office hours)KPI IncentivesLocation: Training at Chai Chee, thereafter posted to Jurong EastCommencement Date: 24 November 2025Job Description:You'll help us deliver excellent service to our partner brands by performing these tasks:Provide excellent support...

About the role HS GROUP is seeking a talented and dedicated Chinese Speaking Customer Service Officer (Air Freight) to join our Customer Service Team in the Jurong East (near IMM) Region. In this full-time role, you will be responsible for providing exceptional customer service and support to our Chinese Clients within the Air Parcel delivery and cargo...

Company Benefits & IncentivesCareer Progression OpportunitiesAttractive Salary PackageCustomer Service Officer - Freight Forwarding / Airfreight / Sea freight / Import / ExportLocations hiring: Jurong East / ChangiResponsibilitiesResponsible for managing and coordinating Sea Export / Import shipments.Ensure customer requirements are met and documentation is...

Join us as a Customer Service OfficerTraining provided5-day work week (Mon - Fri, office hours)KPI IncentivesJurong EastJob Description:You'll help us deliver excellent service to our partner brands by performing these tasks:Provide excellent support experience to customers via all relevant communication channels such as phone lines, emails etc.Identify...

Our Client, in the Retail Industry located in Ubi has opening for Admin Assistant cum Customer Service Officer.5 Days work week / 9.30am - 5pmExcellence working environmentWorking Location: EastResponsibilities: Administrative & Data EntryPerform accurate data entry using Excel and internal systems.Create and process Transfer In (TI), Purchase Orders (PO),...