Customer Service Officer

2 weeks ago

East Region, Singapore Go-Ahead Singapore Full time $30,000 - $60,000 per year

Working Hours:

  • 3 days with alternate 4 days work week
  • 7.30am - 8pm
  • 9.30am - 10pm

Job Responsibilities:

  • Provide excellent customer service to customers.
  • Attend to all walk-in enquiries from customers.
  • Handle lost-and-found enquiries.
  • Handle customers phone call enquiries.
  • Ensure customer enquiry are properly addressed and escalate customer complaints to related departments.
  • Other ad-hoc customer service related duties as assigned.
  • Adhere to workplace safety and health policies, practice safe work procedures and safety rules implemented at the workplace; and not engage in any unsafe or negligent act that may endanger self or others.

Job Requirement:

  • Minimum GCE 'O' levels and above. Prior 1 – 2 years of working experience in customer service industry would be advantageous.
  • Good verbal communication, interpersonal and written skills; with pleasant and positive attitude.
  • Computer literacy including Microsoft Office will be an added advantage.
  • Able to commit to shifts.

Go-Ahead Singapore is committed to provide a healthy, safe and secure work environment to all employees. Please visit our website ) for more details.

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