Events Manager

Singaporean/PR only

5.5 day work week, must be comfortable with irregular hours (weekends/public holidays)

Location: Tradehub21

Commencement: ASAP

The Role

You'll manage the full event lifecycle—from warehouse to execution. Success is measured by client satisfaction, revenue and lasting partnerships. If you love bringing ideas to life and creating memorable experiences, we want to hear from you

About Us

We're a fast-paced events agency seeking a proactive Events Manager with strong operational skills and confidence to lead on-site. You'll work closely with clients alongside our supportive team

Key Responsibilities

• Acquire & service clients to meet revenue targets
• Identify upsell opportunities when formulating project plans that are in line with brand's guidelines
• Present full range of our services at client meetings
• Attend site visits & serve as primary contact for your clients
• Manage multiple projects with minimal supervision
• Adhere to SOPs at all stages, from concept development to post-event evaluation
• Monitor project risks to ensure that timelines are met
• Budget for events & monitor expenditure to stay within budget
• Procure supplies & upkeep event equipment (if needed)
• Verify income & expenditure to ensure profitability of projects
• Handle client billings & vendor invoicing in a timely manner
• Ensure timely dissemination to relevant departments & conduct pre-event briefings for large-scale events
• Inspect staged event equipment before moving out
• Safely load & unload goods if required
• Coordinate deliveries with our logistics team & outsource if required
• Manage client inventory & keep records of incoming/outgoing deliveries
• Maintain cleanliness of the workplace & foster a positive work environment
• Report key updates to the team & senior management
• Obtain & review vendors quotations
• Build a database & maintain good working relationships with vendors
• Lead negotiations to ensure budget requirements are met
• Inspect vendor deliverables to ensure quality standards
• Stay updated on industry trends to propose improvement for the business
• Administrative duties & other matters as required

On site

• Handle takeover & handover of venues
• Manage live event coordination across all parties
• Assist logistics team during setup & inspect installations to ensure quality standards are met
• Capture deliverables for submission of completion reports
• Perform situational assessments to identify potential risks
• Develop contingency plans to mitigate crisis situations for smooth operations despite unexpected circumstances
• Give guidance to ensure high service standards & job satisfaction among limited-term event staff
• Provide recognition to motivate & retain staff for future events
• Handle feedback & act appropriately to deliver exceptional client experience consistently
• Represent us when engaging clients to maintain relationships or create business opportunities
• Tally inventory at end of event & report breakage or discrepancies
• Assist logistics team with tear-down & equipment reset
• Conduct debrief for feedback & present data analysis

Requirements

• Diploma in Event Management or related field
• ≥1 year of managerial experience
• Proven track record in event execution
• Comfortable with irregular hours (weekends/public holidays; late-night transport provided)
• Physically fit (able to lift up to 25kg) & comfortable indoors/outdoors
• Proficient in Notion, MS Office, Google Workspace
• Comfortable with hands-on work & alcohol-related products
• Meticulous problem-solver who's able to work independently as well as in a team
• Organisational skills to foster collaborative work atmosphere & relationships
• Thrive in a high energy environment & adapt well when plans deviate
• Resourceful & able to think on your feet under pressure
• Negotiation skills to navigate complex operations
• Enthusiastic & able to follow directions
• People-driven & responsible
• Strong conceptual & analytical thinking skills
• Fast worker with initiative & can-do attitude
• Good communicator with a presentable & professional demeanor

Strongly Preferred

• Class 3 License with clean record
• Familiarity with local venues & industry practices