Business Operations Manager

1 week ago

Central Region, Singapore Adecco Personnel Pte Ltd. Full time $40,000 - $120,000 per year

The Opportunity:

  • Permanent and full-time role
  • Work hours/days: Mon-Fri, 9am - 6pm
  • Work location: Central
  • Top-Tier Payments Firm

Adecco is partnering with top-tier Payments firm, and we are currently looking for a Business Operations Manager to join their business.

The Job:

Strategy & Business Operations

  • Partner with senior leadership to define and execute the strategic roadmap for the payments and operations business.
  • Lead market and growth strategy efforts, including pricing and monetization initiatives across multiple product lines.
  • Develop, track, and analyze KPIs to assess business performance and support data-driven decisions.
  • Conduct market research, competitive benchmarking, and financial modeling to evaluate new opportunities.

PMO Leadership & Governance

  • Lead the project management office (PMO), setting clear goals, KPIs, and development plans for the team.
  • Establish a consistent PMO framework to drive prioritization, alignment, and successful delivery of strategic projects.
  • Standardize project management methodologies, tools, and reporting processes to ensure execution excellence.
  • Manage project portfolio governance, including resource allocation, risk oversight, and stakeholder reporting.

Cross-Functional Execution

  • Drive key strategic and operational initiatives across multiple teams, including Partnerships, Product, Technology, Marketing, and Compliance.
  • Evaluate and enhance operational processes (e.g., transaction monitoring, fraud controls, and client onboarding) for greater efficiency and scalability.
  • Facilitate collaboration and resolve execution bottlenecks to ensure progress toward company goals.
  • Translate strategic priorities into actionable plans with clear milestones and ownership.

Stakeholder Management & Communication

  • Lead monthly and quarterly business reviews, delivering data-driven insights to senior management and key stakeholders.
  • Foster strong internal alignment and external partnerships to support initiative success.
  • Present strategic recommendations and performance updates clearly and persuasively to varied audiences.
  • Build and maintain trusted relationships across departments to drive effective execution

The Talent:

  • At least 8 years of experience in business operations, strategy, consulting, or corporate development, with a minimum of 4 years in an operational or executional role.
  • Minimum 3 years of experience managing PMO or project delivery functions, with demonstrated team leadership skills.
  • Proven ability to break down complex, ambiguous challenges into structured, actionable plans.
  • Strong familiarity with the payments and financial services landscape in Singapore/ASEAN (e.g., digital payments, cross-border transactions, financial regulation).
  • Excellent communication and stakeholder engagement skills, with the ability to influence at all levels.

Next Steps:

  • Apply through this application or send your resume to in MS Word Copy.

[Please note only selected candidates will be contacted.]

Bryan Thien

Direct Line:

EA License No: 91C2918

Personnel Registration Number: R

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