Customer Service Representative
1 week ago
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore
Top reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
What is your mission?
You'll help us deliver excellent service to our partner brands by performing these tasks:
- Responding to phone enquiries from current and prospective members in the airline‑programme.
- Processing reservations, mileage redemptions, ticketing, and schedule changes accurately.
- Updating member profiles as needed.
- Informing members about promotions; distributing collateral and forms.
- Handling feedback and complaints; coordinating with backend teams to resolve issues.
- Meeting daily KPIs.
- Performing additional duties assigned by management to support service quality and continual improvement.
Who are we looking for?
- Preferably with 1 year of working experience in contact centre is ideal for this position.
- Strong time management skills and amenable to work rotating shifts.
- Exposure to strong customer-orientated environment is an added advantage.
- Possess strong analytical skills to identify cause of problems & recommend solutions.
- Comfortable working with computers and multiple systems.
- Excellent verbal and written communication skills in English and the language of the supporting market.
Additional Information:
- Commencement Date: 10 Nov 2025
- Working Location: Bedok
- Working Hours: Rotational Shift from 8am to 8pm (5 days per week including weekend and public holidays; 44 hours per week)
- 9 weeks training and required to pass certification
- Salary Package: Basic Salary + Monthly Incentive + Shift Allowance
*Only shortlisted candidate will be notified
-
Customer Service Representative
4 days ago
Central Region, Singapore ScienTec Consulting Pte Ltd Full time $30,000 - $60,000 per yearPerm Night Shift Customer Service Representative (Government Project)Location: LabradorPark MRT (10 mins walk) Gross Salary: Gross Up to $3,200 + Yearly Bonus Leave: 14 days Annual Leave + 1 Birthday Leave + Comprehensive Medical & Dental Coverage Working Days & Hours: 3–4 days per week as per roster assigned, 9pm to 9am fixedContract Period: Up to 6...
-
East Region, Singapore Peoplebank Singapore Pte Ltd Full time $40,000 - $80,000 per yearCustomer Support Representative (Maternity Cover)Location: Loyang, Singapore (company transport available from Pasir Ris White Sands)Contract Duration: November – February (likely extension to March/April) Summary We are looking for a Customer Support Representative to join our client's Asia Pacific team on a maternity cover contract. You will play a key...
-
Customer Support Representative
1 week ago
East Coast, Singapore IPS Group, Inc Full time $40,000 - $80,000 per yearCompanyIPS Group, Inc. is a design, engineering and manufacturing company focused on low power wireless telecommunications and parking technologies. IPS manufactures its products locally and has been delivering world-class solutions to the telecommunications and parking industries for 25 years. The company is best known for their patented credit card...
-
Central Region, Singapore Adecco Personnel Pte Ltd. Full time $48,000 - $72,000 per yearMNC/ BANKThe OpportunityAdecco is partnering with a leading banking to search for a Outbound Customer Service Representative to promote mastercard to existing card holdersSalary: $2600Office hours only, Mon to Fri 9am to 6pmOffice location: EastThe TalentThe candidate must be confident, meticulous, possess good interpersonal and follow-up skillsCandidate...
-
Central Region, Singapore Peoplebank Singapore Pte Ltd Full time $40,000 - $80,000 per yearJob Title: Customer Service Representative, 11 months contractWork Schedule: Monday to Friday, 9:00 AM – 6:00 PM (5-day work week)Location: Various Locations About the Role The Cutsomer Service Representative is a key client-facing role dedicated to enhancing the banking experience by promoting digital adoption and cashless solutions. You will play a...
-
Full-time Customer Service Officer
5 hours ago
East Region, Singapore National Service Resort & Country Club Full time $30,000 - $60,000 per yearThe Job:Daily Operations· Manage bookings, amendments and cancellations of villa bookings for Sealand Villa on daily basis.· Ensure smooth daily operations of the check-in reception, e.g., ensure seamless and smooth check in/out of guests.· Handle online/telephone/walk-in enquiries regarding villas booking and reservation.· Collect payment for villas...
-
Customer Relations Assistant
7 days ago
East Region, Singapore SAFRA National Service Association Full time $30,000 - $60,000 per yearJob PurposeThe Customer Relations Assistant is responsible for managing and ensuring the smooth operation of the Slot Machines Room, maintaining high standards of customer service, and adhering to all security protocols. This role involves handling cash transactions, ensuring compliance with internal auditing standards for ISO certification, and meeting...
-
Customer Service Associate
2 weeks ago
Central Region, Singapore PERSOL Full time $30,000 - $40,000 per yearContract Duration: 12 MonthsJob PurposeYou will be part of the team in delivering service excellence and customer satisfaction in the Contact Centre. He/She will attend to phone enquiries from our policyholders and financial representatives and live chats from our financial representatives, effectively maintaining our Contact Centre's high level of...
-
Govt Customer Service Representative
2 days ago
Central Region, Singapore ScienTec Consulting Pte Ltd Full time $30,000 - $60,000 per yearWe're looking for a Customer Service Rep to support a government project. In this role, you'll handle user calls/emails/LiveChat, provide timely solutions, and ensure every interaction leaves a positive impression. It's a great opportunity to gain valuable experience in a stable and meaningful project environment, while building your career in customer...
-
Customer Service
1 week ago
East Region, Singapore GMP Group HQ Full time $3,200 per yearJob Description:Act as the main point of contact between customers and the workshop, ensuring clear and efficient communication.Coordinate the workflow between customers, technicians, and the parts team to support smooth service operations.Liaise with technicians to provide timely and accurate vehicle status updates to customers.Apply automotive knowledge,...
