Customer Service Representative I Contract I East Region

1 week ago

East Region, Singapore Peoplebank Singapore Pte Ltd Full time $40,000 - $80,000 per year

Customer Support Representative (Maternity Cover)

Location: Loyang, Singapore (company transport available from Pasir Ris White Sands)

Contract Duration: November – February (likely extension to March/April)

Summary

We are looking for a Customer Support Representative to join our client's Asia Pacific team on a maternity cover contract. You will play a key role in supporting airline customers, managing inquiries, and ensuring excellent customer service. This role is highly collaborative, requiring strong communication skills, SAP experience, and a proactive mindset to deliver timely and accurate support.

Key Responsibilities

  • Manage customer inquiries via email/phone (approx. 40–50 daily, mostly emails) on repair orders, quotations, billing, and service status.
  • Ensure on-time delivery commitments for assigned customers, including those with contractual service agreements.
  • Prepare and provide weekly/monthly status reports for customers.
  • Support quotation processes, repair pricing, and simple billing-related matters.
  • Collaborate with internal teams to streamline processes, resolve issues, and drive continuous improvement.
  • Assist with reporting and administrative tasks as required.
  • Handle tasks such as subcontract repairs, rental pool operations, and RFQ responses.

Requirements

  • Minimum 1 year of experience in customer service, preferably within aviation or related industries.
  • Proficiency in SAP is required.
  • Strong skills in Microsoft Office (Excel, Outlook, etc.) and basic data analysis.
  • Excellent communication skills in spoken and written English; an additional language is an advantage.
  • Able to work independently and in a team.

Additional Information

  • Work closely with 2 Senior Representatives.
  • Working hours: 8am–5pm (with company transport) or 9am–6pm.
  • Budget: Competitive, aligned with experience.

How to Apply: Interested applicants, please click on the "Apply Now" to submit your updated resume.

Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.

Cheah Wei Ee

Principal Consultant - Retail & Hospitality Division

EA Personnel No: R

Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248

  • Customer Service Representative/Helpdesk I Contract

    3 days ago

    Central Region, Singapore Peoplebank Singapore Pte Ltd Full time $40,000 - $80,000 per year

    Job Title: Customer Service Representative, 11 months contractWork Schedule: Monday to Friday, 9:00 AM – 6:00 PM (5-day work week)Location: Various Locations  About the Role The Cutsomer Service Representative is a key client-facing role dedicated to enhancing the banking experience by promoting digital adoption and cashless solutions. You will play a...

  • 3D Designer

    3 days ago

    East Region, Singapore I-Promo Pte Ltd Full time $60,000 - $80,000 per year

    About the role Join our dynamic team at I-Promo Pte Ltd as a full-time 3D Designer. Based in the East Region, you will play a key role in creating innovative and visually captivating 3D designs for our diverse range of events and promotions. As an integral part of our team, you will have the opportunity to showcase your creativity and technical expertise to...

  • Retail Sport Specialist Full Time I Pasir Ris I

    4 days ago

    North-East Singapore Decathlon Singapore Full time

    Decathlon is your sports wonderland! We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back - because winning is our favorite sport! At Decathlon, we're not just a workplace - we're a lifestyle, and we want you to experience the very best....

  • Electrical & Instrumental (E&I) Engineer

    1 week ago

    West Region, Singapore CCD (Singapore) Pte. Ltd. Full time $80,000 - $120,000 per year

    A Petrochemical company on Jurong Island would like to seek suitably qualified candidates for the following position:Responsibilities:Maintain, troubleshoot, and analyze faults in DCS, PLC, power, and instrumentation systems.Supervise E&I maintenance activities to ensure compliance with standards and procedures.Read and interpret electrical and...

  • E&I Maintenance Supervisor

    7 days ago

    West Region, Singapore Reeracoen Singapore Pte Ltd Full time $60,000 - $90,000 per year

    Job title: E&I Maintenance SupervisorReference ID: 36186Salary Range: 3,500 - 5,350 SGDOur client provides high-class plastics and synthetic rubber for automotive, electronics, and other industries. Reporting to: Maintenance Manager 【 What you will be doing 】- Plan, coordinate, and manage daily maintenance activities with in-house & external contractors...

  • Director Plm, Fluid Power

    4 days ago

    Jurong East, Singapore Gates Corporation Full time

    ***: As an innovation leader, we look for ambitious, forward-thinking, open-minded, and well-rounded individuals to join our team. Located in our Singapore, Regional headquarters, you will report to Vice President & General Manager, EA&I. Product Line Management (PLM) provides a critical role within the organization - enabling the profitable growth of the...

  • System Engineer

    7 days ago

    Central Region, Singapore i-PRO APAC PTE LTD Full time $90,000 - $120,000 per year

    Provide technical expertise, including both pre-sales and post-sales support, for i-PRO's professional range of security products, such as Video Management Systems, IP cameras, and NVRs solution across operations in APAC region.Key Responsibilities:Solution Design & ProposalDevelop tailored CCTV solutions, including camera selection, NVRs, storage, and...

  • In-house Cra I

    2 weeks ago

    Jurong East, Singapore Labcorp Full time

    **Essential Job Duties**: - To serve as contact for project team and investigative sites, conduct site contacts and document contacts for assigned sites as required per study guidelines, including creating contact reports for each telephone session (outbound or inbound) with sites. - To monitor site performance and implement action plans for sites not...

  • Maintenance Technician I/II

    2 weeks ago

    Changi, East Region, Singapore dnata Full time $40,000 - $60,000 per year

    SummaryThe Maintenance Technician I/II is responsible for repairing and maintaining work at Technical Services to ensure high equipment availability and reliability with safety and optimum cost.Duties And ResponsibilitiesCarry out servicing, inspection, repair& maintenance of vehicle & equipmentCarry out tasks as assigned by SupervisorLearn all type of...

  • Service Desk Engineer

    4 days ago

    Jurong East, Singapore Oaktree Consulting Full time

    The client is a well-known leader (manufacturing industry / Oil & Gas / Chemicals Gas) with a presence around the globe in more than 10 locations. Be responsible for leading the local IT teams across the SEA+I region to deliver exceptional IT client services to our group companies. You will be the technology champion who can provide the roadmap and drive...