Customer Service Representatives
1 week ago
Our client is a leading bank in the region
The Job
- Responding promptly to customer call inquiries on general and enquiries
 - Communicating with customers through various channels
 - Acknowledging and resolving customer requests
 - Customer outreach to encourage use of digital services
 - Consistently deliver high quality service to customers to achieve total customer satisfaction without compromising risk standards
 - Collaborate with stakeholders to resolve customer queries and requests
 - Consistently meet the KPIs without compromising quality of service delivery
 - Adhere to professional standards of behavior & conduct
 
The Talent
- No experience required
 - Prior experience in call centres or customer service is highly preferred
 - Patient, calm and passionate in assisting customers
 - Decent multi-tasking skills
 - A fast learner who can apply critical thinking skills and has good problem-solving skills
 
Next steps:
- Drop your resume and contact us to follow-up, or send your resume to
 - Email Topic: Apply Customer Service Representatives (Call Centre| Bank)
 
Sarah Ng Mei Wern
EA Licence Number: 91C2918
Personnel Registration Number: R1983856
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