IT Customer Service
2 days ago
Location: Tai Seng (TSX)
Working hours : Monday – Friday
8 to 5pm
9 to 6pm
1 to 10pm(evening shift)
Contract Duration 12 months (Renewable) + Bonus
Responsibilities
- Serve as the first point of contact for customer seeking technical assistance over the phone or email
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customer
- Walk the customer through the problem-solving process
- Direct unresolved issue to the next support personnel
- Provide accurate information on IT products and services
- Record events and problems and their resolution in logs
- Follow up and update customer status and information
- Pass any feedback and suggestion by customer to the appropriate internal team
- Identify and suggest possible improvement on procedure
Requirement
- ITE/diploma in IT Related studies
- Training provided, no experience is okay
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.
PERSOL Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Registration No. R MayThinKyu)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.
-
Customer Service Specialist
4 days ago
Tai Seng, Singapore Resste Holding Pte Ltd Full time $40,000 - $60,000 per yearAbout the roleWe are looking for a Customer Service Specialist at RESSTE HOLDING PTE. LTD., you'll play a vital role in delivering exceptional customer experiences. Based in our Tai Seng North-East Region office, you'll be responsible for resolving customer inquiries and providing solutions to ensure complete customer satisfaction.Responsibilities:Cold...
-
customer service officer
4 days ago
Tai Seng,, Singapore Fresver Beauty Pte. Ltd. Full time $13,200 - $39,600 per yearJob Descriptions:Report directly to Branch ManagerResponsible to deliver and provide Quality Services.To make cold call and any new leads call provided by the company.Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly.Re-confirm customer's appointment a day before their treatment.After treatment (three days) to...
-
Customer Experience Executive
2 weeks ago
Tai Seng, Singapore Volt Auto Pte. Ltd. Full time $40,000 - $60,000 per yearCompany OverviewVolt Auto is Singapore's exclusive authorised dealer for the latest Electric Vehicles, providing distribution, retail, and after-sales services, and committed to delivering exceptional vehicles and service as a trusted name in the industry.Position OverviewReporting to the Marketing Manager, the Customer Experience Executive will be...
-
IT Support Technician
6 days ago
Tai Seng, Singapore Advance IT Services Pte Ltd Full time $40,000 - $80,000 per yearAdvance IT was founded in 2009 by a group of professionals who wanted to prove that organizations can have affordable IT services without having to compromise on quality. We assist organizations in identifying hidden risks, reducing unnecessary IT expenditures, and providing efficient IT support with trustworthy recommendations.To us, IT should be Secure,...
-
Customer Relations Officer
1 week ago
Tai Seng, Singapore Precise Development Pte Ltd Full time $30,000 - $72,000 per year$2,500 to $4,800 MonthlyRoles & ResponsibilitiesLiaise with sub-contractors, HDB, Town Council, consultant and residents.Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them.Assist on phone calls and emails to answer resident's inquiries. Make appointment for resident to attend inspection with...
-
Automotive Workshop Service Advisor
6 days ago
Tai Seng, Singapore World Auto Pte Ltd Full time $25,000 - $40,000 per yearJob Responsibilities:To ensure the smooth running of daily workshop operationsAttend to customers' enquiries and requests for car servicing and repairs and make professional and appropriate repair recommendations/quotationsAssign jobs to technical team, issue job cards and monitor servicing and repair job statusLiaise with technicians and storekeepers for...
-
Call Centre
1 week ago
Tai Seng, Singapore KFCPizza Hut Singapore Full time $25,000 - $35,000 per yearAbout the roleJoin our fast-paced, customer-focused team as a part-time Call Centre Agent for KFC/Pizza Hut Singapore. Situated in the Tai Seng North-East Region, this casual role offers flexibility and opportunities to develop your customer service skills. You'll be an integral part of our operations, providing exceptional support to our valued...
-
Loan Administrator
2 weeks ago
Tai Seng, Singapore Volt Auto Pte. Ltd. Full time $40,000 - $60,000 per yearCompany Overview:Volt Auto is Singapore's exclusive authorised dealer for the latest Electric Vehicles, providing distribution, retail, and after-sales services, and committed to delivering exceptional vehicles and service as a trusted name in the industry.Position Overview:Reporting to the Head of Human Resource & Administration, the Loan Administrator will...
-
beautician
6 days ago
Tai Seng,, Singapore Fresver Beauty Pte. Ltd. Full time $30,000 - $72,000 per yearJob DescriptionsReport directly to Branch Sales ManagerResponsible to deliver and provide Quality Services.Responsible for Sale of courses packages, services & productsAssist managers calling cold-calls to customerResponsible for upkeep/handling of the machinery of the salon equipment.To fulfil the salon duties whenever assignedTo fulfil the cleanliness...
-
Sales Assistant
1 week ago
Tai Seng, Singapore Robust Technology Pte Ltd Full time NT$400,000 - NT$600,000 per yearCompany info:Robust Technology established in January 2004 in, Hsinchu County, Taiwan. Our primary business focuses on sale and repair of semiconductor equipment parts. In recent years, to meet growing demand for Industry 4.0, we have leveraged over 20 years of experience in semiconductor robotic arm maintenance, improvement, design, and development. With...