Loan Administrator

Company Overview:

Volt Auto is Singapore's exclusive authorised dealer for the latest Electric Vehicles, providing distribution, retail, and after-sales services, and committed to delivering exceptional vehicles and service as a trusted name in the industry.

Position Overview:

Reporting to the Head of Human Resource & Administration, the Loan Administrator will be responsible for managing loan submissions and working closely with financial institutions to help customers finance their electric vehicles.

Key Responsibilities:

• Manage loan submissions and coordinate with financial institutions to support customers in financing their vehicle purchases.
• Handle loan agreements, disbursement documents, and other related paperwork, ensuring accurate filing and proper record-keeping.
• Handle car registration processes with the Land Transport Authority (LTA) and ensure compliance with all regulatory requirements.
• Manage the Certificate of Entitlement (COE) bidding process.
• Provide support and motivation to front-line staff, promoting teamwork and a positive work environment.
• Perform any ad-hoc duties such as administrative tasks, customer follow-ups, or coordination with external vendors as needed.

What Makes You the Perfect Fit:

• Prior experience as a customer service advisor in the automotive industry is preferred.
• Familiarity with LTA vehicle registration processes and loan submission procedures is an advantage.
• Understanding of the complete COE bidding cycle.
• Proficient in CRM systems and Microsoft Office.
• Self-motivated, goal-oriented and able to work independently.
• Meticulous with a strong sense of responsibility and attention to detail.